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Vision Expert Laval

Vision Expert Laval

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4.0 Google Review
2995 Boulevard de la Concorde E, Laval, Québec, H7E 2B5, Canada
(450) 661-1487 www.vision-expert.com
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Jul 19, 2017
Around the 21st of June, I brought back my safety glasses for repair as I had damaged one lense. This pair of safety glasses were bought on March 28th from Vision Expert at 2995 Boulevard de la Concorde E, Laval, QC H7E 2B5. I called Vision Expert on July 5th, 2 weeks later, as I had heard no news from them. They told me that there was a defect with the lense and it needed to be re-done. I called Vision Expert, again, on July 17th to know what was happening. They told me that the place where my glasse were sent had my lense and that it would probably ship on that day, or on the 18th. Today, on the 19th, I called yet again, since I had no news from them. I was told there is another delay, since the lense is defective yet again (I believe this will be the 3rd or 4th time now that I hear this excuse) and that my glasse will not be ready until next week. I am extremely unhappy with the service I have received so far from both Vision Expert and the Securo-Vision team. I can understand a mistake, but 4 times in a row is incredibly frustrating, especially since I AM THE ONE WHO NEEDS TO CALL EVERY SINGLE TIME in order to get information. Until my issue is resolved in a timely manner, this place deserve this review and the 1-star associated with it.

Apr 4, 2019
Super service professionnel, belle acceuil , bon spécialiste , j'ai adoré mon expérience et je le conseil à tous et à toutes 😊

Apr 9, 2019
ATTENTION!! Je ne recommande pas du tout cette place. Le professionnalisme est pas terrible et le temps d'attente comparables a une clinique de sans rendez vous. VOICI MON HISTOIRE..J'ai été là pour passer un examen de routine le 20 Mars dernier et jen suis sortie avec la corné de mon oeil droit écorché, résultat d'une mauvaise utilisation d'un instrument fixé sur leur support de tests ensuite il m'on transféré à la clinique d'ophtalmologie Bellevue où eu m'ont prit en change. Ils ont dû me mettre un verre de contact et j'ai eu a faire un traitement antibiotiques et anti-inflamatoire les jours suivants. Ce que je reproche c'est le fait qu'il n'ont pas voulu me rembourser les $70.00 d'antibiotiques et anti-imflamatoire (medicament non assurée ) En plus je ne pouvais pas conduire et j'ai dû payer pour mes taxis aller retour deux fois lesquels il mon remboursé 50%. En plus d'avoir perdu 2 demi journée de travail et je vous épargne la douleur que ca ma fait. Depuis tout petit déjà j'y allait mais depuis le changement de propriétaire professionnelle ce n'est pas une bonne place poir vos yeux croyez moi. PLUS JAMAIS

Jan 14, 2019
Très bon service! Professionnel et personnel qualifié.

Oct 18, 2018
Service excellent Personnel toujours à l'écoute de mon besoin Ambiance chaleureuse et conviviale On respecte toujours mon budget pour moi et ma famille, à l'écoute de mes besoins, je le recommande FORTEMENT À mon entourage et à mes amis

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Opening Hours

Mon:9 am - 8 pm
Tue:9 am - 8 pm
Wed:9 am - 5 pm
Thu:9 am - 8 pm
Fri:9 am - 5 pm