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Greiche & Scaff

Greiche & Scaff

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1.7 Google Review
470B Avenue Dorval #130, Dorval, Québec, H9S 3H8, Canada
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Mar 2, 2018
I felt like a nuisance going in there. Not welcoming at all, and I wanted to get my glasses adjusted because they kept sliding my face and the optometrist is only there MAYBE once a week? Horrible service

Jan 19, 2018
I purchased prescription glasses and at the delivery they were not adjusted to fit my face. I went back for an adjustment, the sales person, not only was rude, asking me if I really bought the glasses at the store, but also did a terrible job. She didn't check the fit on my face, she got the glasses, went inside to adjust and then gave them back to me. She bended outwards the hinges, inwards the bridge, a total mess. Now my glasses are tilted and uncomfortable to use. I expected a better service after spending $560 at the store. Terrible service.

Mar 20, 2018
If you need your glasses adjusted, the optician is only there one day a week. Not convenient.

Nov 9, 2017
Do not go there no one says hi how r u even if u say hi how r u on the phone they say hi what do need ? 3 different locations dorval, Carrefour Laval and Fairview it was a test to see if I buy my glasses from them and I am headed elsewhere . please don't let these people fool you they lost me as a loyal customer of 15 years and don't care at all . Please save your hard earned money and go somewhere that values you and wants to actualy help and not move on to the next client on a dead day during the week. I never complain but it needs to be addressed

Jul 24, 2017
Terrible service. Incompetent staff, do not understand the process to make glasses. Everyone one who works there says everything is " not my fault." Produced a faulty pair of glasses for me, I had to tell them the steps to take to correct it. Had to make multiple visits to the store. One employee,sales rep. is so lazy and disinterested in her job she should not be working at an optometrist, I doubt that even Dollarama would hire her.

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Opening Hours

Mon:10 am - 6 pm
Tue:10 am - 6 pm
Wed:10 am - 6 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm Open Today
Sat:9:30 am - 5 pm

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