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Centre Visuel Westmount

Centre Visuel Westmount

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2.5 Google Review
5122 Rue Sherbrooke O, Montréal, Québec, H4A 1T1, Canada
(514) 486-4703
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Refresh Reviews 2.5


Sep 13, 2018
AVOID AT ALL COSTS. Took them 7 MONTHS!!! to give me my contacts I ordered for 140$ 6 pairs that he said were ment to be worn for a month at a time but it’s really TWO WEEKS. At this point I don’t want to see this mans face ever again I have gone to pick them up a good 30 times only for him to give me samples not even in my prescription because the “website he ordered from changed owners” Sure dude... The Russian receptionist that I went there for in the first place finally gave me a sample of LITERALLY MY PERSCRIPTON and the exact kind of lense I ordered as a sample that they said they would personally have to order for me...strange. Scammers, avoidant and just plain horrible customer service. DO NOT GIVE THEM YOUR MONEY ME AND MY FAMILY HAVE BEEN GOING THERE FOR YEARS AND THIS IS HOW THEY TREAT THEIR LONG TERM CUSTOMERS!! NOW I understand why you guys aren’t on Claremont and Sherbrooke anymore ✌🏻

Aug 10, 2018
RED FLAG - To be avoid. The receptionist was really good. The optometrist was totally rude and very unprofessional. Finally when I was out cancelling, he justifies himself saying that he was working all day, who didn't? What a waste!

Jan 11, 2018
AVOID - ordered contacts in early September, and never received them. I had to constantly chase after them to find out why they had not arrived. The lady working there most of the time never had any answers for me, and always said the owner would call me, but of course he never did. Finally when I did see the owner he mentioned he would call me back within the hour. Never called. Finally got reimbursed after 4 months and was offered no alternative. I have since ordered the contacts online, and received them within 48 hours, free shipping and for half the cost. I have always preferred to get my contacts from opticians but I was given no other option by these guys.

Nov 15, 2018
The worst service ever! Called for weeks, got a machine, could not leave a message. Now the phone rings busy 24/7. Seems like they are out of business but no information available.

Jan 4, 2018
Jawad is knowledgable and professional but what sets this optician apart is that his bottom line is that the customer is pleased. He goes the extra mile, is always great to deal with.

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Opening Hours

Mon:10 am - 6 pm
Tue:10 am - 6 pm
Wed:10 am - 6 pm
Thu:10 am - 7 pm
Fri:10 am - 7 pm
Sat:11 am - 5 pm Today