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Lunetterie New Look - Carrefour de la Pérade

Lunetterie New Look - Carrefour de la Pérade

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4.2 Google Review
3440 Chemin des Quatre-Bourgeois, Québec, Québec, G1W 4T3, Canada
(418) 653-0191 www.newlook.ca
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Google Reviews

Refresh Reviews 4.2


Jan 15, 2018
This small lunetterie boutique at Carrefour la Pérade in Quebec City worth the visit. I have bought my contact lenses there for the last 3 yrs. Sit for eyes exam twice and just bought 2 pair of prescription glasses this week. My staff in my company also gets prescription glasses in that location. Alexandra is a contact lenses specialist. In 30 yrs it's the first optician that make me tried 4 type of lenses so we could find the perfect match to my eyes. It's pretty unique as service and rare to get that kind of service elsewhere or at Costco. Danielle took care of explaining to me New look own bifocal lens product they offer. I am use to Zeiss products. I look forward to try my new glasses when I get them in a week. A great place for good professional advice. I highly recommend this shop.

Oct 9, 2017
EXECELLENT SERVICE

May 20, 2019
Je suis allée et j'ai eu un mauvais service. C'était pour faire réparer mes lunettes. J'avais l'impression de ne pas être la bienvenue, aucunement professionnel. Mauvaise vise (alors qu'au new look de place de la cité, ils avaient tout. Out of stock maybe? Peut-être, mais on aurait pas dit...) aucun lavage après avoir "taponné" mes lunettes...

Sep 22, 2018
De passage à Québec, j’avais besoin rapidement de faire réajuster mes lunettes. C’est après avoir fait affaire avec l’équipe de la Pérade que je me suis apreçu que mes lunettes n’avaient jamais été ajustées comme il le faut! Un travail soigné fait par une équipe minutieuse!

Jul 6, 2018
Après avoir reçu un service très moyen d'une employée qui quittait, un directeur de la succursale m'a contacter personnellement afin de s'excuser et de m'offrir une compensation afin de réparer cette erreur de leur part. Cette initiative a été grandement appréciée de ma part!

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Opening Hours

Mon:9 am - 5:30 pm
Tue:9 am - 5:30 pm
Wed:9 am - 5:30 pm
Thu:9 am - 9 pm
Fri:9 am - 9 pm Today
Sat:9 am - 5 pm