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Lunetterie New Look - Le Boulevard

Lunetterie New Look - Le Boulevard

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3.3 Google Review
4158 Rue Jean-Talon Est, Montréal, Québec, H1S 2V4, Canada
(514) 727-3134 www.newlook.ca
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Jun 19, 2018
Bad experience especially with 2 woman's at the front desk ..young eye doctor fantastic polite professional best experience ever had also the young lady at small desk with dark long hair... fantastic very professional.Doctor told me to try contacts I never had them before so I had to take an appointment the lady opened appoitment book I told her only on Tuesday I am available ...she marked my name, time without even asking me if the time is ok for me ?? She closes the book and that me and my husband we are standing there asking her ok so when and what time ?? And she turned at my husband and said you didn't follow ??? How rude ...at first you are comunicating with your customers and asking them if it's suitible for them and than you will write it down on card . Also I couldn't choose my glasses because the 2 woman at front desk were making me uncomfortable by staring at me and clearly talking about me. I left ...with prescription without glasses. I have appointment, but I dont think so I go back there ...also my husband asked if she can unlock the expensive glasses , I wanted to try them and she said NO!! And after a second she burst laughing ooo I am joking ...not nice not professional at all..

Apr 18, 2017
When your in the store/clinic they're pretty helpful not rude but. I call today at 9:30 (opening hour) no answer until 10 and spoke to a rude associate that insisted on cutting me off as if I was in the wrong. I had to ask her to let me explain. Working in customer service I can understand store policies/prices may change and poor customer service. I called to order some lenses for around the price I was quoted and was told it would be about $75.00 more. I'll pay more if the service/quality is there. Piece of advice learn how to communicate with your customers, how long is a price quote good for, I apologize for the inconvenience our prices have changed...that sort of thing don't cut them off as if your frustrated.

Apr 24, 2018
pour l'examen de la vue, c'est pas si mal quoi que même avec un rendez-vous, vous attendrez...La fille qui passe le pré-test prend même la peine de dire qu'elle, est à l'heure....ce qui veut dire que l'optométriste lui ne l'est pas....ha ha...pour ce qui est de perdre votre dossier, ça fait au moins 3 fois que ça m'arrive....

Feb 9, 2018
Omg c'est fou comment ils sont cher Ils in fait ma fille porter des 2 lunette qui veut dire payer deux plus cher omg j'ai été chez le lunetier ont le service top ils prenne le temps de bien expliquer j'adore un gros ZÉROpour new look

Dec 4, 2017
Opticien désagréable, ne voulait pas ajuster les lunettes de ma mère sous prétexte qu'elle ne les a pas achetés chez NewLook, ce qui n'est pas une excuse, tous les autres succursales NewLook le font. Ne perdez pas votre temps là, pour un bon service allez à la succursale de Beaubien

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Opening Hours

Mon:9:30 am - 6 pm
Tue:9:30 am - 6 pm
Wed:9:30 am - 6 pm
Thu:9:30 am - 9 pm Open Today
Fri:9:30 am - 9 pm
Sat:9:30 am - 5 pm