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Castaspella Boutique

Name: Castaspella Boutique
Address: 10805 102 Ave, Grande Prairie, AB, T8V 7T7, CA
Telephone: (780) 538-4933
Price range: $$$

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3.9 Google Review

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10805 102 Ave, Grande Prairie, Alberta, T8V 7T7, Canada

(780) 538-4933 castaspella-boutique.business.site

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Refresh Reviews 3.9

Emma Napier

Jul 19, 2018

The service here was completely awful. We walked in the door with no one else in the store, were asked to wait a minute for help. All of the employees then began rushing to help one bride who walked in 20 minutes after us. One employee watched as I struggled to do up the back of my friends dress, asked if we needed help and then walked away before we could answer. On our way out the door she then said "Have a nice day ladies." In a condecsending tone. The selection and size range were extremely limited, and the dresses were extremely over priced. 10/10 would NOT recommend. Go to Calistas instead. Better service, better selection, better size range. Just better overall.

Jodie Boudreault

Jan 29, 2018

After trying on dresses at all three local stores for wedding dresses (one has since closed) three years ago I ended up purchasing my dress at Castaspella. They were the only store to give friendly service, as well as the only store willing to disclose dress prices upfront. I also ordered my daughters bridesmaid dress and my maid of honours dress and had a fabulous experience. I would highly recommend Castaspella.

Jasmine Netsena

Jun 22, 2018

Dresses are beautiful however very disappointed. I paid for a rush delivery and my dress is now three weeks later than delivery date. Rush delivery is a joke.

Rachel Crockart

Jan 29, 2018

The owner showed some of the worst customer service I have ever heard of anyone receiving. Sizing was messed up on each of our bridesmaids dresses by a minimum of FOUR SIZES. For example - they ordered one of the dresses based on the hip size, even though the only “fitted” part of the dress is the bust/waist. Like, what? The dress literally FELL DOWN when I tried it on. That is not OUR mistake, that is whoever placed the order. Our first time Bride, went in to see what can be done, whether we can return some dresses for the right sizes (as this was the stores error), or for any suggestions in the right direction.. ANYTHING to make this less stressful. And the owner gave NOTHING. No recommendations, nothing. Even after admitting, that she “should have known better” and said that the employees “can’t read my mind”. After the bride started to tear up and get frustrated, which after dealing with this inconsiderate woman Is no surprise, said woman laughed in the brides face when she asked for a refund, and denied it. This is someone’s wedding. One of the most memorable days of their lives. Being in this industry, you’d THINK one would do their best to make sure each client has little to no problems with everything that is in your control.. and if you can’t do that, SHOW SOME UNDERSTANDING AND GIVE THE BRIDE ANY RECOMMENDATIONS TO MAKE EVERYTHING EASIER.

Charlene Walsh

Jan 16, 2018

Wonderful experience shopping for gowns. The ladies pulled many options once I decided a style I liked. They made shopping for bridesmaids dresses super easy with something that worked for all my different shaped girls. Highly recommend them. Julia was kind and made the whole this low stress and fun.

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Opening Hours

Tue:11 am - 5 pm

Wed:11 am - 5 pm

Thu:11 am - 5 pm

Fri:11 am - 5 pm

Sat:11 am - 4 pm