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Louis Gervais Fine Foods & Catering

Louis Gervais Fine Foods & Catering

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4.7 Google Review
850 Harbourside Dr, North Vancouver, British Columbia, V7P 0A3, Canada
(604) 904-7720 louisgervaiscatering.com
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Refresh Reviews 4.7


Feb 15, 2018
Two words would describe this business very well: Irresponsible and unprofessional. After booking a menu tasting with my fiancee a month in advance accompanied by a $107.10 deposit, we were asked a couple of days before the tasting date if we could somehow come in 2 hours earlier. After much deliberation we said sure since the date had not changed. A day later we get asked AGAIN to see if we can reschedule the tasting to some other day as the owner/chef decided to spend the whole day with his granddaughter. Sure, family is important but as a business you need to have the decency to honor your promise. What most businesses can deliver this caterer lacks badly in and that's keeping a promise. Without a doubt this has been the most unpleasant experience dealing with the most irresponsible and unprofessional group of people. On the bright side, we're so glad we're not wasting our money on such an unethical business. Do yourself a favor and take your business else where. There are far better caterers out there who can at least honor commitments.

Feb 25, 2018
Kelly and Louis and the team catered our 190 person wedding in September 2018. They were fantastic. From first contact they brought their skill and experience and support. The food was fantastic. Not good, fantastic. They listened to everything we said and provided us with the advice we needed to get things right. They also helped us with equipment rental and all other rentals for the event. This was a huge help and it ensured that on the day of the wedding they would have what they needed where they needed it. BIG THANKS to the entire Louis Gervais team. Looking forward to the day that we get to have another great dinner with you!!! Orla + Gavin

Aug 4, 2017
I have been working with Louis Gervais, Kelly, and the wonderful Marnie for the last several months for my mom's 60th birthday this July. They were all absolutely wonderful and we all couldn't have asked for better service, food, and overall experience. From the beginning of the experience I worked directly with Kelly. She was incredibly professional and always answered my emails very quickly and was always super helpful. Marnie who also is the event planner was amazing as well. She ended up being at the event managing it the entire time and I couldn't have asked for someone more calm, friendly, and just overall fun to have around! I seriously ended up feeling like Marnie and the gang were family at the end of the party and loved having them around and helping me. Also, before the event when I felt a little stressed, Marnie eased all my stress and also kept me laughing which is definitely a bonus! The staff during the event were all incredible. They helped me set up and were amazing throughout the event. The food was insanely DELICIOUS. We ended up picking a family style menu and with an ever growing guest list the team was super accommodating even a few hours before the event! Also, when we had to add some vegan options a few days before they did not hesitate once to help us with that. The actual food on the event was incredible and our guests are still to this day chatting about it. Everything was perfection and myself as well as the guests and my family had no complaints or wish anything was different. Overall, I wish I could give more than 5 stars. I would definitely use both the venue and catering again.

Dec 28, 2017
The food was delicious - turkey moist & flavourful, roasted veggies and mashed potatoes fantastic! Staff kept commenting it was the best Christmas lunch they've had. We will definitely order from you again next year - thank you!

Sep 1, 2017
Louis Gervais provided us with delicious food, and warm and friendly service on our wedding day! We were so happy with the way that the staff arranged and decorated our tables, and essentially how they made sure that everything went smoothly so that we didn't need to worry about a thing! We couldn't have asked for more. I also must add that our guests all had great things to say about the buffet - especially the tuna. Compliments to Louis!

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