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Hotel Grand Pacific

Hotel Grand Pacific

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4.4 Google Review
463 Belleville St, Victoria, British Columbia, V8V 1X3, Canada
(250) 386-0450 www.hotelgrandpacific.com
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Google Reviews

Refresh Reviews 4.4


Jul 7, 2018
The staff has been great, but to be honest the hotel itself has been a bit of a let down. We did only select the cheapest room style, but found it isn't really any better then in many respects then your average chain hotel. The toilet paper provided is thin and scratchy, the towels are worn, the mini fridge compressor makes a horrible noise, and the carpet is showing it's age. Nothing bad per say, but not quite the luxury hotel I was expecting based off of the advertising/price. As a heads up, the beds are quite hard, but they do have foam pads they can provide, so you may want to ask for one upon check in if you prefer a softer bed. On a positive note, even getting the cheapest room style we still have a small balcony with a decent view of the harbour. Review written on day 2 of a 6 day trip, will update if anything changes during the rest of the trip. Day 5 update: dropping my rating to 3 stars. The longer we are here the more it feels like it just was not worth the additional cost. The door molding is dirty, the bathroom is quite cramped (I am always worried about hitting my toes while shutting the door because there is only about a foot of space between the door and the toilet), and their hot tub was not very clean.

Aug 7, 2018
The staff were amazing, especially the concierge. I planned my wedding proposal in the lobby of the hotel and they had no problem accommodating the ring delivery dinosaur (14ft raptor). They took photos for us and treated us like royalty. Our room was also upgraded to the nicest room I've ever been in. (I suspect it was because the concierge knew I was proposing.) It was a perfect weekend and I can't thank them enough.

Jun 8, 2018
Very positive experience. Room was the equal of anything I've stayed in before, including international five star hotels. Ideally located for downtown Victoria with beautiful views of the Harbour. Didn't eat in the hotel restaurant as it was expensive but there's plenty of alternatives within a ten minute stroll. Staff excelled in service, friendliness and professionalism. Would stay there again if returning to Victoria.

Jun 16, 2018
It was clean and not bad. Service was great, got a complimentary upgrade. Room I had was nice. The food in this hotel at a venue we had was disappointing and I heard the food in the restaurant wasn't great. Drinks were different but not my favorite. Great place to stay but go elsewhere to eat. Also awesome location.

Jul 2, 2018
New 4 star. Excellent Harbor view. Very Nice pool. Good location to harbor and downtown. In house restaurants not 4 star, but great food close by.

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