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Russo's On The Bay

Russo's On The Bay

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4.6 Google Review
162-45 Cross Bay Blvd, Queens, New York, 11414, United States
(718) 843-5055 russosonthebay.com
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Google Reviews

Refresh Reviews 4.6


Apr 22, 2022
We were their for a retirement party. Beautiful building, location perfect. Staff amazing friendly & helpful. Food delicious. Drinks on point. One special room for cocktail hour and another room for dinner and event, both equally beautiful. Flow of evening went without a hiccup. I will keep this place in mind if I ever want to rent a catering hall.

Feb 21, 2023
The best place to have a Wedding or any celebration. Excellent food, service, and atmosphere. Don't miss a chance to go to Russos! Also for smaller parties I highly recommend Vetros.

May 23, 2023
I have always loved this place. Years ago, I visited twice each year with my real estate company. The ambiance is awesome, and their food is great 👍🏻 👌

Dec 16, 2022
Update (2022-12-16). Management contacted me a couple of weeks ago wanting to discuss my issues. I agreed to talk to them at my next event at the restaurant on December 15, 2022. The event was beautiful, and the food, service, music, and mood were all good. After the event, my wife and I went to the management office to meet with the manager, and there we met with two seriously looking, non-smiling female employees who could not help us find the manager. Therefore, we left. So, it seems hospitality at this once very welcoming place is deteriorating. Finally, we were hoping to attend the holiday party at this place, but our plans have now changed. Update. I am changing my rating review for this place; they now have some of the worst customer service representatives. I just got off the phone with a customer service representative by the name of Regina to make a reservation for the Thanksgiving Dinner. She was very argumentative and unaccommodating. I am shocked and surprised that a big restaurant like Russo's on the Bay hires individuals who interact with the public and lacks good public relations skills. This call was preceded by two other calls initiated by the restaurant asking if I was interested in coming to their annual Thanksgiving dinner event. They are looking for customers but do not know how to treat them properly. My previous review is below: This is a great venue for corporate and personal events. It a huge place easily accessible by public and private transportation. If driving, the place provides convenient valet parking. I have been to many events at this place and have never been disappointed. The view of the bay is gorgeous, the food is always good, the drinks are always mixed well, and service is phenomenal. Their internal decoration and corridors designs are really are really attractive. The place is perfect for wedding ceremony and receptions. They got, I love this, a gazebo on the water and plenty of garden space for great portrait photography. For all the years I went there, I never had an issue with the staff or anything at all broken down like elevator etc. All in all, it is a fantastic place to hold or attend an event or even just have a drink at there bar.

Jun 23, 2023
Titillating, tantalizing, an absolute masterpiece of a bathroom. An array of cleanliness as far as the eye can see. The restroom was spotless, smelled divine and the attendant deserves an award for customer service. I will certainly be recommending this place to my colleagues!

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Opening Hours

Mon:10 am - 8:30 pm
Tue:10 am - 8:30 pm
Wed:10 am - 8:30 pm
Thu:10 am - 8:30 pm
Fri:12 pm - 9 pm Today
Sat:12 pm - 8 pm

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