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Royal Ambassador Banquet

Royal Ambassador Banquet

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4.2 Google Review
Caledon, Ontario, L7C 2Z1, Canada
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Refresh Reviews 4.2


May 28, 2018
Dear Sonya, Laura, John, Daisy, We’re still full! We booked the Greenhouse at the Royal Ambassador Events Centre before it was built and we are so happy we did! Thank you so much for providing exceptional food and service on our wedding day. The deluxe antipasto bar, dinner and sweet table left little to be desired and our guests are STILL talking about how good it all was. Laura even made sure we had food and drinks while in the receiving line which was so thoughtful. The grounds and venue are spectacularly beautiful and they provided a stunning backdrop for pictures. Thank you for treating us like family from the moment we sat down to book the venue with you. It was a true pleasure working with you all throughout the process. We would highly recommend The Royal Ambassador Events Centre to anyone who wants their own perfect day. With sincere thanks, -Ignazio and Michelle May 5th, 2018 (5-5-18)

Aug 4, 2018
Food was great, service was great during meals but outside of that some was a bit lack lustre. The previous wedding was running late and little effort was made to usher the previous party out. Bartender paid little attention to waiting clients (not expected to stop and serve but acknowledgment is expected.. especially after standing around for 5 minutes with no big line). Last call was not announced and full, recently ordered drinks were taken away within minutes, mine was just sat down for a brief moment while I was asking staff a question.

Aug 3, 2018
I booked at consultation at the Royal Ambassador Sunday June 22, 2018 with Vanessa Stock, the sales rep. When my fiancé, myself, and our families arrived we met Vanessa and was taken up to her office. After a lengthy discussion we started looking for wedding dates in June 2019. Unfortunately, the weekend we wanted was booked but there were a few other weekends available. We noted those dates and then went on a tour of the facility. After our tour we returned to Vanessa’s office and she noted that one of the weekends we were looking at was put on hold and was unavailable. In fear of losing the last remaining weekend available in June, we put a hold on the date. Since I really wanted to get married at Royal Ambassador I asked Vanessa multiple times if the hold was recorded, and if anyone else can book the date. She assured me over and over again that the date was secured and no one can book it. At the end of our meeting, she informed me that she would get back to me on Wednesday with a finalized price. On Wednesday around noon I received a call from the Royal Ambassador from the sales manager Daisy Giancola informing me that my wedding date has been booked and that I needed to reschedule. I was furious as I informed her that I had the wedding date on hold and was repeatedly assured that no one else could book the date. After a half-hearted attempt to blame the double-booking on a “computer glitch”, Daisy informed me that there was nothing she could do as the other couple put a down-payment on the date yesterday. When I inquired as to why I was not informed that there was another couple interested in the date and given a chance to also put a down-payment down, she informed me that Vanessa was off until Wednesday and no one else knew about the hold. A word of warning, it is a beautiful location but the staff only care about trying to fit in as many weddings as they can. Based on my treatment I would strongly not recommend the Royal Ambassador, and especially do not use Vanessa Stock as a sales rep or you may have your wedding date sold to the highest bidder like I did.

Jun 6, 2018
Thank you to Daisy and the entire team at Royal Ambassador! With only a few minor hiccups our wedding day was wonderful. The food at the royal ambassador is just incredible, the meat was cooked beautifully, the antipasto bar had so many options, the pasta was great! My guests are still telling me how good everything was! Lora the server was incredible, she made sure myself and my husband were taken care of all night! The only thing that disappointment me was that they were still setting up the room when my guests arrived, the tables were not set up as discussed in the final meeting and my family had to set up the receiving table. Overall though, its a beautiful place with great food and good service!

Mar 16, 2018
HAPPY BRIDE & GROOM! Thank you so much to Royal Ambassador, especially Sonya & our head waitresses Anna and Marie & all the staff that helped us out, for such a phenomenal reception! My husband and I contacted Royal Ambassador a month away form our reception date and Sonya and everyone were incredibly accommodating and walked us through the whole process so that we would not miss a thing. The whole process was so easy and right off the bat we knew what to expect, and we were not disappointed at all. We were allowed to use one of the bridal suites the day of, and we were able to come in, get ready and take photographs throughout the venue grounds with our photographer. Our head waitress put aside a plate of appetizers for us to try while we were getting ready/before our grand entrance, and we also got a fruit platter and champagne in our suite! We were also able to store valuables in the suite's safe throughout the night, taking that worry out of our minds so that we could enjoy ourselves throughout the evening. The food was amazing, the grounds of the venue are gorgeous and the staff was incredibly friendly. My husband and I were not able to finish our meals during our reception as we were busy taking photographs and mingling. The staff was kind enough to pack up our meals for us in containers and we definitely enjoyed them later when we got home after the party. I am so happy we found and chose this venue. Working with Sonya definitely made me feel at ease and at no point was my reception any bit of stress throughout the planning process. I will definitely keep this venue and their in-house restaurant in mind for any future functions such as baby showers, anniversaries, important birthdays etc. Choosing Royal Ambassador for our reception was definitely the best choice we made.

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