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La Roya Banquet Hall

La Roya Banquet Hall

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3.6 Google Review
185 Westney Rd S, Ajax, Ontario, L1S 2C9, Canada
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Google Reviews

Refresh Reviews 3.6


Apr 20, 2019
We were guests at a baby shower about 3 months ago, upon arriving to the hall at 630 pm we had noticed that everyone were wearing their jackets. Even the mother of the baby was wearing her jacket on top of her gown (which in fact was big bucks, covered all night by her jacket) - also spending to get her hair and make up done, was pretty much useless. After talking to a few it seemed that their heater was broken all day and they didn’t bother to let the hosts know. Which was very unprofessional and not fair for those who paid to have a beautiful baby event at their hall. The manager and servers all denied it, acted like it was something minor until all 200 guests were freezing. It was a -30 outside! At around 1030pm they finally brought in 3 small portable heaters expecting to warm up the whole hall and that it would be enough. During all this, they didn’t serve any tea to help warm about the guests, in fact they stopped serving everything. I understand that these things may happen, but it would have been nice if the host had sympathized with the hosts and understood how the hosts felt after spending so much money on decor, outfits, hair and makeup, music, videography and photography - instead of denying everything and cutting all their services with a hall filled with 200 people. It was extremely unprofessional. They do not deal with disaster nor will they take accountability. Nor did give a partial refund for the dessert, fruits and tea they had cut. I would stay away from this hall, I know after this experience I will never book with them again!

Apr 19, 2019
Good banquet hall, looks a bit old and dirty even after the renovation.

Aug 28, 2018
We had an event couple of weeks ago and I noticed they have renovated the hall. The hall itself feels very spacious and extremely clean. The manager of the hall was polite and very accommodating. We got a very good deal and out guests really liked the food. We will definitely book them for our next event!!!

Mar 15, 2019
Very bad service for our wedding. We didnt even get our dishes back that we personally took there! Whilst our wedding was going on the owner had meetings with clients! Not impressed!

Jan 19, 2019
Out side -30 ,heaters out of service. All gust catch cold. Be careful before booking this place.

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