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Scarpaccio Ristorante Grill and Wine bar

Name: Scarpaccio Ristorante Grill and Wine bar
Address: 81 Hart Dr, Barrie, ON, L4N 5M3, CA
Telephone: (705) 797-2506
Price range: $$$

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2.4 Google Review

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81 Hart Dr, Barrie, Ontario, L4N 5M3, Canada

(705) 797-2506 www.scarpaccio.com

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Refresh Reviews 2.4

Stephanie O'Gay Garcia

Feb 4, 2018

The food was average (although they told us we couldn't order anything other than starters or their $25 three-course meal menu for Barrylicious) but the service was terrible. They were rude, condescending, complaining about their own issues and ultimately refused to keep serving my parents and I quoting a legal 20oz limit (we'd had food and weren't being loud or rude as far as I'm aware, just sitting around chatting, we're a shy bunch!). Working in customer service myself I'm always as polite as possible to servers so I really don't know what we did to deserve this kind of behavior.

Mark Schell

Aug 17, 2017

Good service and delicious food. Had a lot of breakfasts here for two weeks and all really good

Don M

Jul 9, 2017

been here many of times Good food Friendly staff , sometimes quite but after reading some of the responces and talking with the owners gee some of the things they have to put up with. Firstly while asking about some of the reviews , I figured there had to be 2 sides to every story . the Owners said because they are a restaurant in a Hotel that they see and get evey type of customers , Buisiness girls that have many phones for business prurposes of course , wanting or needing to charge their phone , well this could be done in their room instead. also people that write complaints after the fact but never gave the restaurant a chance to correct a problem with their food , but instead vent on review sites . There are certain standards and policies that every business has and I suppose some guests just dont like the word I sorry but that is not possible . One Story the owners told me was of some guest that were haveing a gathering in their room for 20ppl . and orderd food form a competitor pizza place and already had thier beverages of choice , but procedded to the restaurant to ask for cutlery and plates and wine and bar ware and ice as well as lemons and limes ...... and the guest just assumed that the owners should give it to them for free as they were guests of the hotel .... When I heard this story I thought really !!!! but they say they get it all the time and when they say no I m sorry well this is how we read about some comments on these review sites ..... Very sad. Every time I have been there for business or pleasure I have enjoyed and will continue to do so .....

Ryan U

Nov 1, 2016

Strange place. Not at all customer focused or business traveller friendly. Surprising for a restaurant that is attached to a hotel. Staff indifferent, food mediocre at best. I do not know how they are still in business with many other better food/restaurant options very near by. Do not bother complaining... they will argue with you. RUDE and ignorant

michelle nash

Jan 25, 2017

Unlike the other reviews, the service was very friendly. The food on the other hand was awful. Everything was previously frozen - we got a couple different things from the barrielicious menu and everything was bland and watery. I had the vegetarian option which was basically just watery potatoes with the odd vegetable here and there- you would think for something like barrielicious where you know people are judging you that you would put a little effort in - come on guys, crappy pubs have fresher food than you do.

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