I had the experience of working with Kat Mooney Photography for my wedding in June 2018. When we hired her everything seemed normal and we were really excited. A month before our wedding day Kat sent us a form to get a feel for the timeline of our wedding day and what we wanted from here. We filled it out, heard nothing back, so we assumed we were all set.
The Wednesday before our wedding Kat starts bringing up her concerns about the timeline of our wedding and tried to move it up an hour after we had previously discussed and what was in our contract. I had made my whole timeline around the photography and I wanted to her to stay for a sparkler send off at 9:30pm, she wanted to leave at 9:30pm (which I purchased a lot of sparklers for). I told her no, she said she could do a few shots and then leave. My fiancé told her no that we were sticking to the original timeline. She then continued to be negative with our first look plan, saying there would be too many people on the beach and that the beach be muddy, she insisted that it would not be a good idea. Thankfully, I ignored her, because that was not the case. My fiancé called her and asked her to stop the negativity and she said fine. 4 days before your wedding to bring up concerns is so unacceptable, like brides don't have enough to worry about.
Throughout the day, She gave little direction and really acted like she had somewhere else she needed to be and was. several people noticed and commented about it afterwards.
When we received the photos back I was not thrilled. We only received 540 photos back for 8 hours. There were several photos of people eating/chewing and several of people looking at there cell phones (who wants photos of that). I was most upset that we only had two sparkler send off photos, ONLY TWO! This was something I specifically told her I wanted a lot of and was the reason I wanted her to stay until 10pm, instead of 9:30, when she wanted to leave. When I asked why there were only two she blamed it on the timing of the sparklers (she said they only went off for 90 seconds, when they were 110 second sparklers and that would only be true if we lit all 280 sparklers at the exact moment) and our guests, which even if that is true you should have gotten more than 2. My fiancé and his friend had a full on sword fight with the sparklers after we walked through the group, there was no photos of that. and if in fact she did get only two why did she not say anything at the time? We had plenty of left over sparklers. In my personal opinion and from how she acted she had somewhere better to be, because no one acts like this on someone's wedding day.
When I questioned this, because I purchased 280 sparklers that lasted about 10 minutes (I have a lot more photos of the sparklers from my guests, in fact I even have a photo from a guest of her not taking pictures during the send off, which is below) She denied it, gave a bunch of excuses. Then she said she was done corresponding with us and was sending us our photo drive in the mail. I responded quickly because I wanted to confirm the address, she ignored my message and just sent me the tracking number with the wrong address. When I tired calling her about 10 times to confirm an address, she would pick up and hang up the phone. who does that after someone paid you for a service.
I wish I had a good experience believe me, she acted like I was being rude just to be rude and that I was out of my mind for questioning her work. She showed no humility, no acceptance of mistake. Be mindful when hiring her, if you disagree with what she says, your wrong she's right.. end of discussion. I don't think someone should be treated this way after questioning the work of the photographer they hired for their wedding day.
The lack of professionalism from this women is not worth your wedding day photos. I was in tears, these are photos of the most important day in my life, I will look at the rest of my life.
Kat Mooney Photography ruined this experience for me, but she will tell you otherwise.