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Vital Registry Services Ltd.

Vital Registry Services Ltd.

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3.1 Google Review
5406 43 St, Red Deer, Alberta, T4N 1C9, Canada
(403) 347-0799 www.vitalregistry.ca
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Refresh Reviews 3.1


May 3, 2019
I normally don't write reviews. I did my Class 6 Road Test here with TIM and he is Excellent! Very informative before the test and very High Energy, making you lose any Tension / Nervousness. I highly recommend taking your road test with him! Don't forget Coffee.

Mar 4, 2019
Have been dealing with this company for years and I have always had great service. Staff is always trying their best to make things work even when things go wrong. I’m very satisfied and see no reason to look elsewhere for my registration services. Keep up the great work Vital!

Apr 13, 2019
There was no line surprisingly when I was in there on a Saturday. The staff was loud and obnoxious. While writing a knowledge exam I could only concentrate on the lady yammering about the sunlight. They can’t book a road test? Was told they can’t book road tests and that it’s up to me to book the test online. On the provincial website it clearly states to call your registry if you don’t want to book online. The province has changed the rules on road tests and Vital has made no effort to accommodate customers to the new rules. They took my ~$17 for the knowledge test and then gave me a blank stare when I asked to take a road test. Waste of time and money.

May 29, 2019
My dad and I went to this place and this place is horrible. It is busy but the employees is so slow Like a snail. The old woman that helped me didn't greet me and not very helpful at all. She is very rude to you. English is my second language but she repeated many times at how I can't understand her. What if I say cursed words to her? would she understand me then?. She gave me a paper which contains the necessary items that I would need but it is for the wrong one. I tried asking for my dad's help but she said to me that I should leave. I have never been humiliated in my life like that, no, not with a person working for the service industry. I will never come back to this place. Afterwards I went to a one stop and everything went smoothly so don't come to this place. If I could give -5 ⭐️ I would! Don't waste your time and go anywhere else but this place.

Jan 17, 2019
Worst experience ever. Go elsewhere for your driving test if you want honesty and accountability. I suggest AMA, as the testers are held to a standard; unlike here. I passed at AMA, on the first try, with no issue, and without being insulted by the tester. Driving Tester: Tim - is crazy. He yelled at me before we even backed the car out of the stall, and then tried to say that I was yelling at him. After that, he realized that I had a dash cam, and attempted to rip the power cord out of it. A real authoritarian, with a real attitude. Not fit to be testing anyone for anything. Tim has a phobia of the accountability that dash cams provide; so don't attempt to use one for one of "his" tests. Manager: Deb - is complacent. She gave me a bad phone number to call; stating "it is what you need to do to get a refund". I wasted hours on the phone with this bad number, only to find out that Deb is the one who can issue a refund. I called vital documents back to request that this bad phone number not be given out to people, as it is wastes people time, and is misleading. Vital documents response: We'll call the cops on you if you try and contact us again!! Avoid this place if you expect good service, and don't want rude people attempting to criminalize you after taking your money.

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Opening Hours

Mon:8:30 am - 6 pm
Tue:8:30 am - 6 pm
Wed:8:30 am - 6 pm
Thu:8:30 am - 6 pm
Fri:8:30 am - 6 pm
Sat:9 am - 4 pm

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