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Dockside Marine Centre

Name: Dockside Marine Centre
Address: Kelowna, BC, V1Z 1S9, CA
Telephone: (250) 765-3995
Price range: $$$

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4.2 Google Review

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Kelowna, British Columbia, V1Z 1S9, Canada

(250) 765-3995 www.docksidemarine.com

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Cody Tanaka

Jun 21, 2018

The parts guy I dealt with today was an inclined chin having goofy looking fellow with the worst customer services skills I have ever encountered in life he also possessed the attitude of a over privileged teenage girl when I asked him for a 3rd Bimini clip instead of the 2 I’d originally asked for he threw them at me and let out a childish huff and acted like a complete degenerate clown about having to get one more from the back all of a 50ft walk which was apparently unbearable for him this is all after him hitting me in the shoulder to get my attention I have a broken shoulder and it’s quite obvious I’m in a sling/brace and this bozo picks that shoulder of all places to hit to gain my attention if I had less reasons to stay out of jail because this was his place of business he’d be off for a couple weeks at least because i would have never let him disrespect me in such a way I have never bin so offended and angered by an employee of a business it’s unbelievable he is a complete joke of a person to have dealing with customers this tool should be scrubbing algae off boats at best... I guess that’s how he treats a returning customer after they have purchased a 50k boat...

patbrecht6969

Jul 23, 2018

Lost my plug for my tube, kids were bummed out!! Mason found me one that fits from his rental stash!! Awesome place!! Thanks.

Gigi Foreman

Jul 8, 2018

Great customer service. Very helpful friendly staff. Will be coming back Thank you Gigi

Paul Morgan

May 23, 2018

I can't believe the outstanding service I received from Tim and the service department. I was truly impressed with these people. I will most certainly return with any issues with my boat and recommend them to others.

Terry Pepin

Jul 9, 2018

Recently purchased a used 2012 Seadoo GTX260 from Trevor Bush. Only 41 hours and like new. No sales hype from Trevor, just the facts. Part of the deal was they would deliver to our slip in Osoyoos. Boat delivered on time by a great driver, Danny who put it in the water for us. After only 2 hours in the water the iBR, (intelligent braking and reverse) malfunctioned, without which boat handling is difficult and not recommended. Even though it was Sunday I called Trevor and without hesitation he said they would pick up the boat and repair. Danny picked up the boat as promised. After testing iBR module required replacement, $1,500! No problem, no cost under their thirty day warranty. Had to wait for part but repaired and promptly delivered back to Osoyoos, again by Danny. A followup call from Trevor and the customer service desk to confirm everything was satisfactory. MORE then OK. Great service like this is hard to find these days in any sales\ service industry. Thanks to all the staff at Dockside

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Opening Hours

Mon:8 am - 5:30 pm

Tue:8 am - 5:30 pm

Wed:8 am - 5:30 pm

Thu:8 am - 5:30 pm

Fri:8 am - 5:30 pm

Sat:8 am - 5 pm