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West Marine

West Marine

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4.1 Google Review
21214 Pioneer Plaza Dr, Watertown, New York, 13601, United States
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Refresh Reviews 4.1


Jul 21, 2018
I just bought my first boat and I was very excited to head into West Marine to get everything I needed. The wax I wanted out of stock, the rope color and size I wanted out of stock, bumpers I wanted out of stock, bumper mount had one I needed 2, wanted a GPS you guessed it not in stock, adjustable anchor line clamp in stock at your Burlington location not an item carried in Watertown. I was really excited to stock my boat and hit the water. Now I'm heading to a marina 20 minutes away to get what I need. Not sure how a store can be so thin on inventory during peak boating season in our area. Very disappointing. Not likely to go back .

Jun 19, 2018
Normally I have great experiences here but last week I pulled up 5 minutes before closing, knowing exactly what I needed (spark plugs). The doors were already locked & 3 people turned away. I do like this store & am glad it's here so I will continue to support it but it drops from 5 stars to 4; that was the first time it has happened to me.

May 29, 2018
Every time I come to this store the staff are fabulous! Always helpful, knowledgeable and friendLu. Tonight I arrived to discover they had just closed. I was extremely mad at myself as I had just driven an hour to get there and hadn’t realized they close at 6. I pounced on the lady leaving the store and explained my long trip and she opened back up to let me purchase my paint!! Wow! What great customer service!! 😁 She even took the time to shake the paint for me!

May 31, 2018
Good visit. The staff was very pleasant and helpful. Good inventory.

Jan 21, 2018
Everything you could need for boating. The store was clean and we'll organized. The woman working offered to help each customer within minutes of their arrival.

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Opening Hours

Mon:9 am - 6 pm
Tue:9 am - 6 pm
Wed:9 am - 6 pm
Thu:9 am - 6 pm
Fri:9 am - 6 pm
Sat:9 am - 6 pm Today

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