Clemons Boats

My wife and I purchased a new Nautic Star in early 2017. As of today, we love the boat. The staff and service department of Clemons Boats has been helpful and timely with scheduled maintenance. They are always available to answer questions as well. Highly recommend purchasing a new or pre-owned boat with the Clemons family.

On recent visit, Clemons took the time to show us the boats we had come to look at. They were never pushy. They answerd all my question honestly taking the time to explain the things involved in owning a larger boat. Really like the feel of this family run Marina. When I buy, they will be very high on my places to shop.

Not one to typically write reviews, I feel compelled to hoping to get someone's attention. I purchased a leftover 2016 Cobalt last August that was never titled and had a couple of hours on it from boat shows. I dealt with Jon Burroughs over the phone and told him the date and time I would be there with a check. The boat was not prepared (very dirty) and I felt like l purchased a used boat. There was water and rust stains in the compartments and rust stains on the extra cushion cover that are still there today. Upon leaving we had trouble with the trailer because the wood blocks we're never removed from the coils. After owning the boat for a few weeks, I realized the sunbrella covers were not working because water continued to get in the boat between the cockpit and the open bow where the velcro attached the two covers. I spent $1,000 dollars on a new cover, one that covers the entire boat, and it works extremely well. The first time I took the boat out I could not understand how the Bimini top supports were to connect to the front of the boat and I was told by Jon to remove the stabilizer bars from the rear of the bimini top and put them up front. This didn't work (after trying for an hour) and I called him back. He looked further into it and told me the support bars were actually under the floor in the compartment between the driver seat and the port seat. I called the service department this past June and explained that all of my owner manuals were ruined from the water that got into the compartment where they were stored and he politely told me that I could "purchase" new ones. I also told him that my depth finder and Sirus radio on the Garmin was not working and that there was only one fender clip but two fenders. He told me he would look into it and get back to me. I have not heard back from anyone since I purchased this boat. I found out from another boat dealer that the depth finder and the Sirus radio were never set up. (they still aren't). I drove 3 hours from out of state to purchase this boat. Very disappointed.

Just back from a week in Sandusky with a three-day tritoon rental from Clemons. Dealt with Tami(?) and Matt. Nice combination of professional, friendly and helpful. They allowed us to shift our rental back one day as we were concerned about the weather. They were still getting used to a new software system, but Matt was hustling to get us out on the water. Answered all my questions. Tami had called a day earlier to ask about payment details for the second half of the bill. This allowed us to go directly to the rental building. The boat worked great. Stereo paired with my phone quickly and always reconnected when we got back to the boat. Less than 80 hours on the Bennington tritoon with 150 Yamaha. We had seven adults and went out to PutInBay and Kelleys around the bay with no problems. The boat worked flawlessly and the folks at Clemons were complimentary when I return to the dock without drama. I'm glad I got in before the next two boaters as Matt and some dockhands were scrambling to return the boaters safely to dock. But the whole time they kept their calm working with less experienced boaters.

Overall my experience with Clemons has been extremely positive. I purchased a Cobalt 220 in June 2017 from Clemons. The sales associate Jon Burroughs was extremely friendly, patient and attentive. My wife and I left feeling we had been well taken care of by Jon and the rest of the Clemons team. In addition, the office and support staff are very friendly and helpful, regularly following up to make sure we are well taken care of with maintenance and storage. I would recommend Clemons to others looking to purchase a boat, for dock rental, maintenance or storage.