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West Marine

West Marine

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3.2 Google Review
861 Williston Rd, South Burlington, Vermont, 05403, United States
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Refresh Reviews 3.2


Jun 26, 2018
Worst service ever! - one star is even too much - from the store assistant manager Issac (if he did not lie about his name, I had to ask him 3 times as he did not want to give it to me) when I walked in, I said hi and he did not even look at me. Every time I asked a question (price check, info etc) he looked annoyed as if I distracted him from more important things... When I told him that a smile would be nice, he took offense and when I showed up at the cash to pay, he obviously ignored me and passed all other customers before us, even if they just showed up at the cash... he did that on purpose. Good that Peter was there and was super nice, if it was not for him I would have let my 350$ purchase there.

Aug 4, 2018
Disappointed with the lack of knowledge from the staff pertaining to engine parts when I called on the phone (from Montpelier) and was told "yeah, we have those here just not sure if we have your model". Nary a single part (of any model) that I needed . They were kind, mostly, the guy at the front desk I could have done without. But the young lady there greets you with a beautiful smile on the way in and out. Made it a little better.

May 31, 2018
I give them 5 because the staff there really helped me out I'll just say, helping me get back on the water was more important than selling me something I didn't need. Felt like going to a local store should.

Jul 17, 2018
Great, friendly service. There was only one employee, and at least 6 customers the Friday morning I stopped in.

Jul 19, 2018
Store was a mess. Prices very high.

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Opening Hours

Mon:9 am - 7 pm
Tue:9 am - 7 pm
Wed:9 am - 7 pm
Thu:9 am - 7 pm
Fri:9 am - 7 pm
Sat:9 am - 6 pm