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BoatUS®

Name: BoatUS®
Address: 880 S Pickett St, Alexandria, VA, 22304, US
Telephone: (800) 395-2628
Price range: $$$

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4.6 Google Review

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880 S Pickett St, Alexandria, Virginia, 22304, United States

(800) 395-2628 www.boatus.com

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Refresh Reviews 4.6

James Gagnon

Jul 29, 2018

Need a tow? Very reliable, friendly, and professional. We purchased a boat and 2nd time out, we needed a tow. Purchased the tow membership on top of towing fee and it has paid for itself! These are family oriented and very professional people. I highly recommend BoatUS!

Zach Payton

Jan 8, 2018

Awesome great customer service vey helpful well worth it. In and out of the water

Angela Lucas

Jul 8, 2017

Terrible Service!!! Our claims adjuster, Simone Popo, was completely unresponsive and hasn't responded to a single email that I have sent them... and I has specifically asked for a response to each one and pointed out how unacceptable it is that they have not responded to them. We submitted our claim TWO months ago and we are STILL waiting on approval in order for the marine to begin the work. I have had to follow up every step of the way. We were informed that they would look into whether or not we could bring it to any marine to be repaired or if it needed to be a preferred shop... two weeks later I called to ask what the status was and were told they were waiting on the adjuster to submit the form... I follow up, the adjuster forwards me the email where it has been sent two weeks ago... I follow up again and am told they are waiting on an estimate. Would have been nice if we had known they were waiting on us and that we could take it anywhere! Now the boat has been sitting there, with the estimate submitted, for a month.... and the show still can't work on it until the insurance provides approval. I call again today, and they claim they can resolve this today (we shall see..) ... but again, why do I need to keep calling to keep the process moving along?! Unacceptable. Would have been nice to have our boat before the 4th... now that has come and gone and we are still waiting.

Lorraine J Dangerfield

Nov 5, 2017

Growing boat carrier, with huge diverse group of employees; all about serving the member, and being the best in the industry while growing.

Annamaria Azar

May 4, 2018

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