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Fantasy Costumes & Actionwear Ltd

Fantasy Costumes & Actionwear Ltd

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3.7 Google Review
6200 67a St, Red Deer, Alberta, T4P 3E8, Canada
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Nov 13, 2018
As a first time tap parent, I came here for my daughters shoes. I waited in line for over half an hour for my turn to have a sales lady help me. It was busy and I was totally fine waiting like everyone else. I showed her my request from the dance instructor for tap shoes, she compared it to their book of dance studios and then went to the back to grab sizes. She tried them on my daughter and found the right size. I paid and left. 3 dance classes in and I am told she has the wrong shoes. THEY ARE CHARACTER SHOES, not even tap shoes. Called the store to see what they could do or if they had any suggestions. The employee I spoke to was very nice and took down my info to speak to the owner and call me back. The owner can’t do anything (even though the shoes are basically brand new) and couldn’t even call and speak to me herself. This was an opportunity to gain a life long customer or a life long boycott. I will never be back and I really encourage any newbies to know exactly what you need. Don’t trust the specialized store knows any more than you do. Lesson learned

Oct 12, 2018
Always helpful and pleasant. Great selection and frequently there's discounts. Even full price items are competitively priced.

Jan 31, 2019
This was a great time, they employees were wonderful and they had all the supplies we needed. Will return.

Oct 18, 2018
My daughter goes here to get her dance shoes etc...The staff is very helpful and nice.

Mar 30, 2019
Lots of dance shoes

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Opening Hours

Mon:9:30 am - 5:30 pm
Tue:9:30 am - 5:30 pm
Wed:9:30 am - 5:30 pm
Thu:9:30 am - 5:30 pm
Fri:9:30 am - 5:30 pm
Sat:10 am - 5 pm