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Cold Lake Healthcare Centre

Cold Lake Healthcare Centre

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1.3 Google Review
314 25 St, Cold Lake, Alberta, T9M 1G6, Canada
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May 6, 2018
The low rating is due to administration and management. Right from nursing management to top management the interaction I have had has been negative. Every question has been met with negative and defensive responses. It would appear that lack of managerial training has resulted in a situation where they don’t respond with a professional business attitude and obliviously feel every question is a personnel attack directed toward them. Very good at posturing and being defensive. Nurses will move patients from room to room and not move all belongings. Family member could not find wallet with health card and small amount cash. Bare essential. Turns out it was in room he was moved from 3 days prior in night stand with hearing aids and few other personnel items. Room already occupied by new patient.

Jul 21, 2018
My dad was in the hostpital for four day he lost 25 pounds from not feeding and mist 5 uv needles so they sent him to Gray nuns.

Mar 1, 2018
The receptionists are possibly the worst people I have ever seen in customer service. Walked in and stated I hurt my knee and needed to go to emergency and she proceeded to tell me that she was not a doctor and it didn’t do any good to tell her my symptoms. Carrying on with a fierce attitude and condescension as if she was extremely annoyed that someone would need direction to get to the emergency room for medical attention in a hospital. You’d almost think you walked into a tattoo shop by mistake and asked to see the doctor. Her demeanor however is perfectly matched with the competence of the rest of the hospital as a whole. If you walked out of this hospital and walked into one that is actually good, you’d swear you walked onto the set of a futuristic movie. Full of technological advancements and intelligent people the cold lake healthcare center has never dreamed of... It’s survival of the fittest in cold lake. Because if you get hurt or sick, there is little hope for you in this place.

Mar 14, 2018
I would rate this hospital, their staff, and administration lower if I could. Your better off visiting Bonnyville.

Jan 20, 2018
They just check vitals and send you on your way. Saying they cant help you. Rolls thier eyes when you ask questions. They only help those who are exreamly sick but only when youve come to them for so long, just getting sicker and sicker. Like bad mechanics.

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