Kamloops Community YMCA-YWCA

Never mind that we were harassed for using the women's change room because there are no showers, no locking lockers and no bathroom in the family change room..... My child was DROWNING in the middle of the pool there today and NOT ONE lifeguard noticed him.... yelling for help while going under, ME waving them down, OR me jumping into the pool in my outside clothes to SAVE HIM. Another PARENT had to come to our aid, as he had also noticed that none of the lifeguards were doing their job. So besides being harassed after enrolling my child in swim lessons and NOT being notified that they were ill equipped for family's to attend, my kid literally almost drowned in a ONE POOL facility that had lifeguards walking around. He is still shaking because he was traumatized. I am SO glad that I walked back in when I did.... I feel like if he would have been left a moment longer that he would have needed resuscitation. So beyond scared to leave my child in the care of someone else again, as I have PTSD and this whole experience just left us feeling like we can't trust the lifeguards, who are literally payed to watch over and save people. They literally cannot notice the body language and sounds of a child drowning.... and told me after that they did NOT notice me jump in in my dress and save him. Didn't notice that another parent had to come to our aid. SO UNPROFFESIONAL. And then the "manager" I am left with contact information for is on holiday and will not be back to until August 7th. Again, so unprofessional. This place is insufficient in meeting families and children's needs. Underequipped. Lifeguard staff NOT trained well. And they have Only ONE pool to watch over. No one noticed. I'm still clearly pretty upset about this....phew! And just a reminder for anyone going there with the idea of being able to use the family change room, KNOW now ahead of time that they do not have showers or anything in there for families. This is something people should really be TOLD before paying to use this facility. You have to go to the poolside shower to wash your little ones, or go into one of the other change rooms that do have lockers and toilets and showers and risk being followed and harassed in there even tho NOONE had complained! This place is trashy, and beyond needing updates.

Very friendly staff, updated new machines, clean, great hours, awesome variety of classes offered with the reasonably priced monthly pass. Knowledgeable personal trainers

I've been apart of this gym for many years, I love the hotub jets, the best in the world in my opinion! The classes are usually good though some instructors are better than others. It does get crowded but I have always felt comfortable with the people who go. It does have things I wish were updated such as the change rooms and showers. Dumb idea to put new stalls in the woman's showers as it took a 6 possible shower spots down to 3 in a heartbeat. I hate that! One is so weak it might as well be 2 working showers. Also think the paint job in the pool is a foul shade of brown..looked better before. Like the new pool lights though. Despite these grievances though it's the only gym I've managed to stay committed to long term so 4 stars!

Great Classes Great Teachers Open Early. Close Late

Very awesome and convient gym. Prices are a bit high monthly. $50.40. Most gyms that I've been to, supply new users with a free week trial or a punch card. This place does not. There are lawyers and nurses who can't get their money's worth because they work too much. They can go once or twice a month. I am a nurse who thinks that a punch card would bring in more business for busy ppl like myself.