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Planet Fitness

Planet Fitness

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3.6 Google Review
199 Bell Blvd, Belleville, Ontario, K8P 5B8, Canada
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Refresh Reviews 3.6


Aug 11, 2018
This is a a pretty good gym. I don't like that it's all one room . But for 10$ a month it's definitely worth it . The 20$ membership is better. It's very affordable. The staff is always very friendly. The black membership card spa is nice as well. The hydro massage is great. They always have tanning and massage chairs.

Aug 5, 2018
I went in and was shown around the gym as a prospective member. There was a very crowded 'warm up area' which they have crammed with other exercise machines. People on these machines were literally on top of people on the mats. One instructor was showing people how to use a kettlebell, and was actually teaching them very dangerous form, if they want to maintain healthy spines. The free weight area is very very small, and people were standing around waiting for some space. Clearly this gym is into getting as many people in there as necessary...getting more memberships to meet their bottom line. I declined their membership offer as this place is just plain mediocre. If you've never been to a gym before, you will NOT get safe instruction here. Go where someone has the time to really help you.

Aug 14, 2018
I had the $20 membership. They told me there was no hidden fees. Two months into my gym membership without warning and if they would’ve told me I would have prepared for it, they took about a $45 annual fee payment that they never told me about, which resulted in non-sufficient funds in my bank account. Which I also got charged for. If they told me that there was an annual fee and when the annual fee would have happened I would have gladly have made sure that I had that amount in my bank account for when they went to withdraw it automatically. Other than their terrible lack of knowledge and customer service, I watched several people not wipe down the gym equipment and I’ve seen no staff go around and clean unused gym equipment just as a precaution. I normally go for an hour to an hour and a half and even when they’re sitting around they don’t think to maybe go and clean machines because they’ve been used all day

Apr 25, 2018
They offer a membership with misleading fees and cancellation dates. Paying the maximum still requires notice. The facilities are extremely poor. No soap or shampoo in the washrooms. The equipment is very limited. The machines are extremely useless unless you find value in a zero free weight facility. Management is misleading in their fees. They do not accept any liability or wrongful information provided by their staff. They claim there's a zero percent margin or error by their staff due to the a.gm. apparently training them herself. This level of arrogance is poor business ethics and they're obviously desperate to get every dollar they don't deserve. Planet fitness is cheaply made, fees are misleading and you're best saving your money and going for a brisk walk every day to save the money and hassle from this desperate cash grab.

Aug 3, 2018
Stay away,the reason iam saying this is because I went into the Belleville Ontario gym on June 15th 2017 to cancel my membership. I was told it would be cancelled however still would have to pay for June which I was good with. However come July 17th I checked my account online to see that yet another month fees were coming out of my bank. I called the Belleville gym spoke with Michelle who apologized for the mistake and that I would be refunded in 7 to 10 business days. Tried calling and keep getting told she is not there. I will never recommend this gym and to anyone one thinking of joining and decide to cancel, put a stop payment on them or you just might get a surprise.

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