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Cogeco Cable

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1.7 Google Review

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205 Jones Rd, Gravenhurst, Ontario, P1P 1M8, Canada

(705) 687-8818 www.cogeco.ca

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Refresh Reviews 1.7

Justin Young

Jun 21, 2018

This has to be the worst company offering any service to anyone anywhere on planet earth. I paid for a service that hasn't worked since day one. When I called to see if it could be fixed I spent 1 hours on hold to be told to unplug the modem and this would fix the Tivo boxes that never worked. My next call was an hour and a half and when I finally got to talk to someone I was told it would be a month and 3 days to get a "tech" to my address. I told them I could get new services hooked up faster and was told to do it!! How is this company still in business!!?? Would give zero stars if I could.

Willow Taylor

Apr 29, 2018

Find a better option. Cogeco could care less about the small Gravenhurst market. Customer service is poor - when I asked to speak to a Manager, I was told it would be a 24-48 hour wait for a call back. 4 days later - still no call. Way too expensive for what you get. Keep the internet and check out streaming services.

James MacKenzie

Oct 10, 2017

We switched to Cogeco a little over a month ago and their customer service is non existent. Our phone was out for four days and the soonest they could send a technician was 5 days later. Imagine expecting someone to get by for a week without their phone. Now oùr TV is not working and I am holding for tech support (already 15 minutes). Use anybody other than Cogeco.

gary smit

Feb 17, 2017

I use Vianet as a internet provider! I was having problems with my internet. I found that Vianet purchases blocks of internet from Cogeco! I thought that Vianet was the problem of my internet until I contacted those who use Cogeco in y area and was told that they often have problems with their Cogeco internet service. If my internet problems are caused by Cogeco I would advise those to stay away from Cogeco! Maybe it is time for local representatives to look at setting up their own internet, etc., services!

Phillip Park

Oct 11, 2017

No internet for 24hrs

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