Fit4Less

Good gym. Quality equipment. For 10 bucks a month, you can't go wrong.

My 16 year son has a membership before joining him & my husband directly asked the staff if there are any membership restrictions, as he was giving up a membership at another gym to which he had full access, they were told no restrictions except tanning, massage chairs, etc since he was not getting a black membership. After enjoying full access for the past 4 months today his card wouldn't allow him to enter he buzzed at which time staff informed him since he's 16 he can only attend during staffed hours and access is denied 30 minutes before staffed hours end. After double checking our contract because this is not what he was told when joining it is part of the small print, we proceeded to check what hours staff is on site this information is not posted anywhere so we called no message to let people know when staff is on site. My son works most evenings and often was going after work he would never had switched memberships if staff had told him honestly about the restrictions, he joined to save some money as he pays his own membership and now has no way of even finding out when he can attend. There are other gyms in town with restrictions under 18 however when asked prior to joining they were all honest enough to say yes. UPDATE Well once again Fit4less is giving mixed information, I dealt with our local location through email as they would not share the direct contact of their regional or head office, I have requested the contact information more than once. Through email our local location informed me Fit4less would be issuing my son a refund cheque, as he had paid the full year in advance, and the cheque could take up to 10 business days, perfect great resolution. Unfortunately no cheque arrived so I emailed to enquire and was informed Fit4less decided to enforce 30 day cancellation policy, very disappointing since once again it is different than the original information given but no problem. Well it's over 30 days no cheque I did email and have not received a response. It is horrible way to do business

Price is good but no point in paying for the Black Card if you don't get the benefits. Facility isn't staffed 24hrs so Massage chairs, tanning and showers are turned off. Why am I paying extra for these benefits if I can't access them? The TVs need to have the ability to change. NFL playoffs, hockey games are on tv right now yet no tv at the gym is playing it. It's home makeover, people talking, news and curling.

When I first started going I thought it was quite clean and had nice new equipment. Over the last week or so I've seen the cleanliness really take a hit- there are clumps of dust and hair all over the place in there, including the machines, floors, and abs/stretching mats. It's never too busy and has lots of machines and equipment to choose from, although it looks like they are slow to repair some out of order ones. Overall, a good gym and I'm happy I chose it.

Cheap and 24/7, but the machines can be better