Get to the top of the directory by claiming your business!

Willow Stream Spa at the Fairmont Banff Springs

Name: Willow Stream Spa at the Fairmont Banff Springs
Address: 405 Spray Ave, Banff, AB, T1L 1J4, CA
Telephone: (403) 762-1772
Price range: $$$

Claim Business

4.6 Google Review

Direction Bookmark

405 Spray Ave, Banff, Alberta, T1L 1J4, Canada

(403) 762-1772 www.fairmont.com/banff-springs/willow-stream

Update Business Info | Add Verified Info

Read our review guideline

Write a Review

Loading…

Be the first to write a review.

Google Reviews

Refresh Reviews 4.6

Miranda Henley

May 21, 2018

This is definitely one of the nicest spas in Banff and area. The services are on the higher side, but if you book a body treatment or facial, you are granted access to the mineral pools, sauna, inhalation room, steam room and hot tubs all found with the spa. They also have a nice outdoor hot tub with some mountain views between trees. They have nice co-ed lounge if you come with a mixed party and have complimentary tea, coffee, and cookies. Advanced reservations for weekends are pretty much mandatory. One thing to note, the nail file they use in the salon I find leave small catches on my nails. My nails are quite soft so perhaps it's individual. All in all, a nice way to spend a quiet day relaxing in the mountains.

Joseph Shaban

Jul 8, 2018

The front desk is disorganized, seems to be a lot of new staff, some mistakes were made. The spa itself is very good, we come almost every year, this year the massages were not as consistent as other years, my wife's was different from mine. The service inside is good, separate lounge for men and women, and a common lounge for both, where meals can be ordered in. This is still one of our favourite spas in Canada, despite the front desk experience (management quickly rectified the errors).

Ken Gavina

May 16, 2018

By far one of the nicest spas I've ever had the chance to go to. Location aside, staff was extremely friendly and helpful. Employees went above and beyond to ensure that my wife and I truly enjoyed our experience.

Meghan C

Jul 12, 2018

One of the best spas I’ve visited. The mineral pools and steam room were amazing, and the services (mani/pedi) were great as well. It’s worth the money to visit this spa.

Sam L

May 19, 2018

The facility is nice but the service is not worth the percentage you are obligated to tip. In the spa eating area our food arrived so late that I could not even dine with my companion (as his appointment began before the food was delivered). Even though there is a designated eating area, the hotel still charges you a $6 delivery fee and an 18% gratuity. I would be happy with this if the service was at least reasonable. The staff fail to inform you about the fact that gratuity has already been added and do not even respond when things are requested of them. I asked for packaging for the food I couldn't finish (as I had ordered for two but ended up eating alone) and this process took more than 20 minutes. I was first delivered a box without containers for sauce and asked if I could have containers for sauce. The server responded yes and continued to tidy up and refill things then left and never came back. I then had to call for the delivery of packaging again and the wrong packaging was delivered. There were no apologies for my wasted time. The service is also not consistent between clients as all other clients in the lounge were offered the ability to store their food in refrigeration and I was never offered this service. While I would like to return to the nice facilities I doubt I ever will because of the service.

INDUSTRY BLOGS

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding the...

Smithville Whiskey

Tax Advantages of Investing in Costa Rica Property

When evaluating international real estate investments, taxation often becomes one of the most decisive factors influencing long-term returns. Costa Rica has built a strong reputation...

Kindred Consulting C.R.

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Own this business?

Claim Your Business

• Update your photo and information

• Get notified when reviews are posted

• Respond and manage your reviews

• Select badges and keywords

Opening Hours

Mon:6 am - 10 pm

Tue:6 am - 10 pm

Wed:6 am - 10 pm

Thu:6 am - 10 pm

Fri:6 am - 10 pm

Sat:6 am - 10 pm