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Ultimate Concession Supply Inc.

Ultimate Concession Supply Inc.

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4.5 Google Review
14229 130 Ave NW, Edmonton, Alberta, T5L 4K8, Canada
(780) 756-2676 www.ucsi.ca
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Google Reviews

Refresh Reviews 4.5


Apr 11, 2018
Friendliest staff and owner! Product knowledge is top notch. Everything easily accessible and displayed perfectly!

Mar 2, 2018
Great service. Very knowledgable.

Oct 8, 2017
GREAT service, GREAT prices, overall I am so impressed by the knowledge and help provided by this business! Thank you CINDY and your team!

Jun 7, 2016
We used this company regularly for popcorn. I placed an order, it had been a few days and it had not shown up even though we are in the same city. I called the company and spoke with the person who answered the phone, she gave me the tracking number and said it's not her problem because once it's shipped she has no control over where it goes. First off, if your customer calls and asks where an order is, if you actually provided good service you would offer to look into it rather than give them a tracking number and telling them to beat it. I waited another 3 days and called again. She told me again it was not her problem, didn't even offer to replace the order while we waited for this one to show up. I got the invoice in the mail before I got the actual order. I called and let her know I wouldn't be paying the invoice until I got the order because who knows when it will show up. The order finally did show up 2 weeks later. I decided to give them another chance and place another order today. However, all I got was attitude from the person who answered the phone. "You better pay for this one one time, it's not my fault your order took 2 weeks to show up. What kind of customer service is that? Extremely rude to answer the phone and talk to customers like that. We may not have been a large customer but we were a loyal one and now you've lost our business. Your website says you offer great customer service, that should be removed because you sure don't.

Mar 16, 2017
Ultimate is the greatest - got a Whirly Pop and all the extras from here, and could not be happier. Best damn popcorn I've ever made, and the owner is super helpful and accommodating. Will definitely be going back!!

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 5 pm

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