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Refresh Reviews 4.0


Apr 28, 2019
Very reliable movie venue. Comfy seats, lots of leg room. Good sight lines for any film. Individual cinemas are well marked and easy to locate. Option available for purchasing tickets using the self serve kiosk one floor down near the food court if there is a long queue at the box office.

Apr 6, 2019
This theater definitely needs renovations. The seats were worn down but the overall theater space was clean. The movie selection here is not the largest and the greatest since they don't play the largest blockbuster movies here. Service is average, but it didn't seem like the employees were happy. It's located in a considerably sketchy area, so be careful by locking your car doors if you're parking downstairs (free parking) and not leaving any valuables in there. Also, as other reviews have mentioned, avoid the McDonalds downstairs.

May 27, 2019
Worst service! Staff was very rude, she slammed the cup in front of me and my friend. Washroom was super dirty ( toilet paper was everywhere near the sink?!) Will never watch movie at this location ever again!

Apr 2, 2019
When myself and my son went to watch a cartoon 2ladies and one man were getting verbally aggressive and I stuck up for myself and my son! They were telling him to shut up because he was laughing and having fun watching this cartoon! Come on!! A cartoon with older people and a man in his 40s! So the Cineplex gave us a free entry card for our next visit plus viewed the people and told them not to go to baby/children movie because they will see children laughing and having fun! Thanks Cineplex 💯💕✌️

Apr 12, 2019
Jennifer was working the ticket booth on March 23rd at 9pm. I was going to watch a movie with a friend of mine so looking forward to a nice evening. Upon paying for my movie I wanted to scan my Scene card on my phone as I don’t carry the physical card with me (Who Does?), her scanner wouldn’t scan it and tried multiple times. She started to get irritated and said I wouldn’t be able to get my points. She didn’t provide me with a solution and I was a little confused as movies are not cheap. So after fiddling around a bit I asked if there was another way to redeem my points. She was snarky in saying I should call customer service to hopefully be able to correct it. She had no intention of providing me with a solution. Upon going into the theatre I got popcorn and asked the agent to try scanning my card again and it worked no problem. I laughed to myself and my friend. My real feedback here is yes I understand technology fails us sometimes. I manage retail store myself and understand that. Jennifer just needs an attitude adjustment and maybe should know that her attitude rubs off on the people she serves. If you don’t like what you do, then please don’t take it out on the people that are trying to enjoy themselves. We had a great time and the movie was great. The theatre is a bit rundown along with the mall. That’s the least of my worries, you have more control over the people you hire and how they treat the clients that pay and decide on whether or not they return. I hope Jennifer reads this.

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