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AMC Livonia 20

AMC Livonia 20

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4.0 Google Review
19500 Haggerty Rd, Livonia, Michigan, 48152, United States
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Refresh Reviews 4.0


Jul 27, 2018
Was an okay theater. But the persons who cook the food need to use better cleanliness. I watched one of the workers take my box and my wax paper with his hands, while he was sweeping and utilizing the dust pan. When the curly fries were done, he actually got the out and put them in the box and closed it .When he brought them to me I told him please use more cleanliness techniques when your are making people food. He stated well I didn't touch them so it shouldn't matter. I told him to give me a refund and they need to start uses more cleanliness techniques. They offered to make them over, "mind you I'm at a movie theater. In not about to sit her even longer while you play around like kids instead of making people food in a clean environment." Nobody apologized until I wanted a refund!

Aug 1, 2018
The fact this location even has 4 stars is a shock to me. This place is extremely messy, minimal staff to help you, and all around unprofessional. The man in box office harassed me about my 1 and a 1/2 year old and wanted to charge the adult price for her. The concession stand was not busy what so ever and me and my daughter were the only ones in line and looking at the stand as a whole I was disgusted. The food was all over the back prep areas, boxes were all over the place, pop cups were loosely around the stand (which I find very unsanitary because the counters were covered in garbage and food). So we stuck with getting a candy. After our movie was over my daughter may had left something behind and I called today to see if it were there and it took 16 attempts to even talk to anyone. The person that finally answers was rude as well. Needless to stay I'm sticking with my local theater and never going back to this over priced, 0 customer service, unsanitary place of business.

Aug 7, 2018
This theatre has a good selection of movies. It’s not a modern facility like some I’ve been in but the staff is very friendly and I like their policy of hiring special needs employees. The snacks are always fresh and there is a huge self serve pop station.

Apr 29, 2018
We took our 3 kids here to see a kids movie. The place was clean and staff was nice. I wish they carried cotton candy. They do have a bar, so it was nice to enjoy an adult drink while watching a kids movie. There are a lot of screening rooms so they offer a lot of movies. I think they were move expensive over the larger places, which was strange. It should not cost so much to see a movie. The kids had fun.

Jul 16, 2018
It needs an update. The screens are nice, but the chairs are uncomfortable. I'm used to every theater around having laid back seating or at least a little recline to them. These had none. Plus, the seats were smaller so I felt like a sardine in the middle of 2 others in the theater. The workers were great, it was a clean place.

INDUSTRY BLOGS

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