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Queen's Family Health Team

Name: Queen's Family Health Team
Address: 145 Station St, Belleville, ON, K8N 2S9, CA
Telephone: (613) 771-1910
Price range: $$$

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2.6 Google Review

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145 Station St, Belleville, Ontario, K8N 2S9, Canada

(613) 771-1910 familymedicine.queensu.ca/patients/qfht_-_belleville_location

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princessAmyization

May 7, 2018

Nurse named Ann very rude. Called to get an appt for my son after a high fever all weekend.fever broke broke out in wild red rash looked like scarlet fever. Oh call us back if he becomes more symptomatic. Took him to the good doctors via video conference. Pharmacist did strep test. POSITIVE! Rash was not caused from the fever like they advised me without even seeing it. The rash was caused from the strep throat. I am delisting my family from Dr. Whelan and their incompetent staff. Very unprofessional and rude and then when I notified them that he received care elsewhere. Receptionist and Nurse Ann were very rude and unprofessional yelled at me over the phone. I'd rather sit and wait in a walk in or a hospital. Misdiagnosed my daughter 2x within the last year. Do not recommend at all. If I could give them a 0 I would.

Peter Matwyuk

Jan 3, 2018

Edit: I wanted to add the following. Although I still great care I lost getting to see a mental health worker. The one that was working with me ended up leaving and I only found out a week before my next scheduled appointment. Now months later they have a replacement but have been told they are no longer doing one on one therapy but group therapy. That rough for someone with social anxiety issues however the kicker? The group therapy is being done from 1 to 3 on a Tuesday meaning anyone with a full time job is out of luck unless they find a private therapist. Previous: Although it may be hard to get through on the phones, the quality and care my daughter and I have received from Dr. Bonacci and the Allied Health Team is Amazing. Friendly, caring, and knowledgeable staff!!! If it wasn't for this team of amazing doctors I would still be on a cocktail of anti-depressants and agoraphobic. When I went to them I was over 250lbs, could barely sleep, was terrified to leave the house, and written off on permanent disability from Sun Life Assurance. Today I weigh 158lbs, only take one perscription, and am back at work. What doctors failed to do from 2010 through to 2015, the doctors here did from August 2015 - November 2015.

Steve McMullen

Oct 10, 2017

Dr Bonacci is clearly the fastest typist in the world. Accused him of faking it. Was wrong. But seriously, if anyone actually has a complaint about him then I'd guess they probably have a complaint about everyone. By the way, it's a teaching facility so don't be surprised if you see interns

Rachel Collyer

Aug 24, 2017

Not the team for anything needing ongoing management. You'll never see the same doctor twice. It's nearly impossible to get them on the phone and "crossed wires" have brought me in for basically the wrong type of appointment twice since the spring. With each visit I'm less heard, the key issues have been disregarded and my life is demonstrably worse for pursuing help. I have an abnormal pap, but there's no plan to go back. You're better off going to a walk-in.

Diana Chard

Aug 10, 2017

It takes a while to get an initial appointment but my doctor has been on schedule for my appointments so far. She's friendly, professional, and efficient without making you feel rushed out the door. I also love the family health team model, knowing that we can obtain the services of other healthcare professionals at the same site, should I take the need them.

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