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Best Buy

Name: Best Buy
Address: 25 Peel Centre Dr, Brampton, ON, L6T 3R5, CA
Telephone: (905) 494-2179
Price range: $$$

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3.3 Google Review

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25 Peel Centre Dr #Unit 451, Brampton, Ontario, L6T 3R5, Canada

(905) 494-2179 stores.bestbuy.ca/en-ca/on/brampton/25-peel-centre-dr-unit-451

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Refresh Reviews 3.3

Kirk Deppeller

Jul 29, 2018

After much research, I finally decided on a front & rear facing dash cam that that was available in store. (Call me old fashioned, but some things I still like to go and buy in person) First employee I asked pointed me in the right direction as to where they're kept. When I asked for someone to come get it, someone had to be called by radio to get it from the locked display case. I waited about 10 minutes before I asked another employee. (again, someone was called by radio) I waited another 10 minutes before I just reserved it online while I was standing there. I waited outside another 20 minutes before I went back in to the pick up area. Once again I had to ask an employee to radio someone. The fellow who rang me through was nice enough but even though it's a Sunday afternoon, a couple of hours before closing, why must someone always be called by radio to come help a customer? (Again, call me old fashioned) For the record; All the employees I talked to were courteous so no complaints there. I understand we're now in the digital age where an awful lot of retail sales are done online but if there's a physical location, please have enough staff to field questions customers may have...

Chamena Srikanthan

Aug 16, 2018

They NEVER answer the phone. I tried to call them all day yesterday. After several rings, the call stopped. However when I called another Best Buy, while they also did not answer for the longest time, the call kept ringing. Therefore I'm convinced that these employees pick up the phone and end the call so it stops ringing. Absolutely horrible. I would've just given one star, but one employee was very helpful to me when I purchased a MacBook Pro from there recently, so that extra star is for his customer service.

Charlene Tumanguil

Aug 7, 2018

We needed help with something and received great service answering questions and getting us the product we needed. The guy working went out of his way to find something we could test and also reached out to colleagues to make sure he was giving us the right information. I usually have good customer service whenever I shop at this location.

Melanie Trude

Jun 25, 2018

If something is advertised on sale, you are lucky if they actually have it in stock. When you need assistance nobody is to be found, if you don't need assistance everyone is wanting to help you. Be prepared to wait awhile in the check out line even if it is not a busy time of year. Stay away during Christmas time, the store is a disaster and checkouts take forever. You have to get your bag to put your purchase in from someone at the door ( not at the cash) and they are usually distracted so you have to wait again before you can leave unless you don't need a bag and then they still stop you to check your receipt. Takes forever to be able to leave the store!

Craig Maniscalco

Jun 17, 2018

I dislike the new best buy aesthetic and organization. Before, it had a more comprehensive approach to stock. Now it feels like it's trying to be a website, only showing you the most popular things with little choice. Not this store's fault obviously. This store in particular was clean and I was asked several times if I needed help.

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