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H&R Block

H&R Block

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20 Water St S, Cambridge, Ontario, N1R 3C5, Canada
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Apr 20, 2017
First time filing here. Did back taxes of 8 years or so. Was told to see my return on the prepaid H&R Block Advantage Visa, I would have to wait 7-10 days because of how busy it is during tax season. We are reaching almost a month now, and I have had a total of 580.00 in a return that H&R Block drained from the card. Phone tag with the tax expert at the office isn't fun either. Very unprofessional. Do not recommend you go here.

Mar 4, 2017
After a 2nd attempt to get my taxes filed, i was presented with over an hour wait... as they had lost a tax return for another couple.... had 2 scheduled appointments show up tgat they had no idea about.the man at the front desk.... absolutely polite but clueless to customer service and how to be a recptionist! The tax team had to support him...wayyy too much... And last but most importantly.. 2 male staff members were observed by me..spending way more time talking in the hallway than putting work in! Needless to say im on my way to tge turbo tax website!! See you never H&R!

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