Tepperman's Furniture Mattress Appliance & Electronics Store (Chatham, ON) - Theater - Chatham-Kent, ON - VerView
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Tepperman's Furniture Mattress Appliance & Electronics Store (Chatham, ON)

Tepperman's Furniture Mattress Appliance & Electronics Store (Chatham, ON)

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3.6 Google Review
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535 Grand Ave E, Chatham-Kent, Ontario, N7L 3Z2, Canada
(519) 351-6034 www.teppermans.com
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Google Reviews

Refresh Reviews 3.6
Jun 5, 2018
Good Afternoon, i spent around 10k at the store refurnishing my entire house and the treatment was nothing less than great. We dealt with Terry and she was great with us as a sales person. The prices were good at the moment we were there and the financing was very good (Could be better but it was not the time of the year for that - For the money spent they could have given us 6 more months or one more year to pay). The part where they went the extra mile was regarding the storage and delivery of the purchased items because the house was being remodeled and they made 2 deliveries at no extra charge and store furniture for us for around 6 months until the house was completed. So overall was a good experience shopping there. (we bough 3 mattresses, 2 TV's, one dining table and 2 sectionals)
Jun 23, 2018
Sales people were helpful, they were knowledgeable and there when we needed them but not stalking or shopping with you. Our sales person was Judy. Made 2 trips to the store to compare to other stores. The couch we bought was $400 cheaper at Tepperman’s then it was at surplus furniture. Financing easy and quick. Looking forward to delivery
Jul 30, 2018
Judy was awesome helping us buy a mattress. Love it. Give her a raise.
Jul 8, 2018
Worst place I’ve ever dealt with!!!!!!! They’re nothing but lies, and don’t care about their customers! I’m bringing my business to the brick. I purchased a washer and dryer there two weeks ago, the sales lady amy said no more than 5 days for delivery. My current units broke two day later so I called the store to see if we could get the new ones ASAP. The manager told me I could pick up in London, but they were scheduled to be delivered on Tuesday(this was Saturday) I purchased them the Thursday. When I called Tuesday afternoon they didn’t know what I was talking about of course! I had 5 different customer service reps say well np we’ Cancel your order no problem(they don’t care about their clients) then Amy left me a voicemail early this week saying they can move it from July 17 to the 10th but was trying to get sooner and would call me back. I had to call her today (6 days later) and she said well we thought you didn’t want it that soon(like really I’ve only called 50 times because I have a family of 7 and no washer or dryer) so they are saying another 3 weeks. Then they say what do you expect a month after purchase is nothing. I guess the whole world is rich and buy things just because lmfao done with these people I’ll give the brick the 10k I was gonna spend there. Called the brick today they can have the washer and dryer out tomorrow morning if I buy them today(explained what happened and they said don’t worry we’ll take care of you) if you don’t mind being lied to, and don’t mind waiting 1-2 months for delivery then teppermans is the place to go, for anyone normal don’t waste your time. The last three times I was in the store looking at things we were then only people in the store that should have been my hint.
Jul 26, 2018
Worst customer service I’ve ever encountered. Very rude. Had no clue what was going on. Will NEVER deal with them again. Ignorance is bliss? These people must be in pure bliss.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 6 pm Today