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Steve's TV and Audio

Steve's TV and Audio

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3.3 Google Review
Kitchener, Ontario, N2M 5C9, Canada
(519) 744-3528 www.stevestv.com
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Google Reviews

Refresh Reviews 3.3


Dec 30, 2017
Called to inquire about oled tv's and installation. These guys were significantly cheaper than everyone else to deliver, install and remove all the garbage. They were also personable and chatty which I enjoyed. Definitely recommend!

Dec 1, 2016
Really like the store, Paul was a big help. The only problem I have is they are closed at 5:30. The only time I can get to the store is Saturday. Otherwise I would have given 4& 1/2 stars.Being so close to Christmas I am surprised

Sep 14, 2015
I think EXTORTING-STEVE'S' is a more fitting name for this establishment. I selected this place randomly to repair a 5 year old 40 inch LCD Samsung TV. 1. They charged $67.75 to diagnose it. There are many places, in the same area, that will diagnose a TV for free, with repair services. 2. The charged an 1.5 labour for replacing defective capacitors - yes, that was $90 in labour. The lady said their going rate was "$60/hour for a 40' TV", but the bill says 1 unit of labour $90. Who charges labour by the size of the TV? 3. $4.50 for Shop Supplies? That is, rent for a soldering iron. My take is that, they have to "extort" a certain amount of money from every client and they have perfected that art. Like another reviewer said, if you don't care about your money Steve's is the place for you - they won't hesitate to take your money. Steve - grow some morals, and God bless you!

Nov 6, 2016
I went in there today because I needed a tv. A salesman there was fiddling with a remote so I asked if I could inquire about one of the tv's. He said "I'm helping customers so you'll have to wait, bud" Doesn't need a sale I guess. Do not recommend.

Apr 10, 2015
Very disappointed in the service at Steve's TV. I bought over $3500 of equipment. After awhile I realized the 3312 Denon receiver would not authenticate or update. I returned the receiver and they had to send it to "the depot" to be fixed. I waited about a month for its return. It had been reset to factory settings. Since I paid $50 for a set up I thought it would be nice if Steve's set it back up since it was no fault of mine that it didn't work in the first place and I had been inconvenienced. No way! The "service" rep said that if I had returned it earlier maybe they would have paid. It was still under warranty! My 35 year association with Steve's TV is OVER. Hello Best Buy.

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 5 pm

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