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Factory Direct

Factory Direct

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3.1 Google Review
400 Bayfield St, Barrie, Ontario, L4M 5A1, Canada
(705) 797-0361 www.factorydirect.ca
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Refresh Reviews 3.1


Jun 25, 2018
A 1 star is a generous rating. Would of put 0. Store sells cheap products and then does not stand by them. Looks at anyway to not replace faulty product. Bought tablet at a great price. Tablet stopped working and they blamed it on misuse. Total bs if you ask me. Will never go back and strongly advise you to pay money for quality.

Jul 4, 2018
Went into the store looking for a portable air conditioner. So the one that I decided on was an LG. It was refurbished and cost $ 249 plus tax. 282 dollars. Then the pushy little sales man spent 10 min pushing a 50$ extended warranty. I just bought the unit no 50 extras. Now the reason for all this is that 5-600 meters away at SHOP DIRECT IN BAYFIELD MALL EXACT SAME UNIT, also refurbished was 179.00 TX. It is my own fault for not shopping around. FACTORY DIRECT PRICES OUTRAGEOUS. DON'T GET RIPPED OFF STAY AWAY

Jun 4, 2018
I was warned not to buy anything online because you will never get it. It showed stores in Toronto had the item. So I ordered it. 2 weeks later I get the runaround they are talking to a store to see if they have it. Finally they send me an email we can't get your product here is your refund. Worse service. Also people are right. Don't buy electronic stuff here.

Mar 14, 2018
Factory Direct is awesome! The staff members are so nice and friendly. I recently bought a MacBook from there and got the warranty with it and the bottom screws were coming loose, so they took it in and are repairing it! The warranty is so worth is and the staff are so nice. Signing up for their coupon emails was also great! They send coupons for $5- over $100 off! I would defiantly recommend going here. I really like the customer service from Tristan (I think that's how you spell it) as he was the one I've wound up dealing with the last few times but he is so helpful! Yes, a lot of items are refurbished but if you get the warranty and something goes wrong, you're covered.

Jul 25, 2018
I just love this place! Great for presents. (And stuff for me!)

INDUSTRY BLOGS

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Opening Hours

Mon:10 am - 8 pm Today
Tue:10 am - 8 pm
Wed:10 am - 8 pm
Thu:10 am - 8 pm
Fri:10 am - 9 pm
Sat:10 am - 6 pm

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