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H&R Block

H&R Block

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4.3 Google Review
380 Dundas St E, Oakville, Ontario, L6H 6Z9, Canada
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Refresh Reviews 4.3


Mar 30, 2019
It’s a great location with lots of parking spaces available. I’ve been going there for the past 10 years. Everyone I have seen at this H&R Block has always been very nice. My tax expert (Kristen) was friendly, polite, professional and very knowledgeable. She kindly answered all of my questions and also took the time to give me some helpful tips for the future. It is clear to me that she genuinely cares. Filing my personal income tax was a pleasant experience.

Apr 23, 2019
The lady that did my taxes was unsure on a few questions I had for her during my tax return. She had to call & ask for help regarding a few enquiries I had. By the end of the return, she was expecting a call back from one of her colleagues regarding my questions, and she never received it. So she just assumed that I would not be able to claim it. Which was bizarre and completely unprofessional. She then said that I would be getting $$ back for my tax return, and I should be expecting that money within 6-10 business days. Since I had not received my money yet, I called customer support today and they said that I am not getting a refund and it is at $0. So, why did she tell me that in the first place? I was a student last year and paid a very expensive tuition. How did I get no refund at all for my tax return? And on top of that, why did she say that I would be expecting the funds in my account within the next few days? She even got me to log in to my bank account on her computer so I can giver her my transit, account, & institution number so she can set up a direct deposit of my refund. Why would she get me to do that if my refund was $0? I was not confident with her at all & will never go back in the future.

Mar 6, 2019
Did my taxes recently, The staff were very kind and professional. Actual peace of mind coming to this location.

Mar 8, 2018
After a few days of frustration and trying to deal with the CRA website I went to H & R Block. I met with Alexandra and she greeted me with a smile and took care of everything, She explained everything in a calm friendly manner. Thank you Alexandra, you were amazing! H & R Block is very lucky to have you :)

Mar 8, 2018
We have had our taxes done by Eugene Weber for the past two years, and he is very competent and patient. His sense of humour is an added bonus. We will be back again next year.

INDUSTRY BLOGS

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