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Ling Lee's

Ling Lee's

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4.7 Google Review
214 Egan St, Thunder Bay, Ontario, P7A 2W7, Canada
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Refresh Reviews 4.7


May 12, 2019
Have had a few meals and buffet at Ling Lee's. Overall food and menu choices are excellent however I caught a few points they need to work on handling take-out - reviewed 12 May 2019, so the below points hopefully will be irrelevant in a year or two : 1. Website - fix it, it looks like a high school 1990s job. My wife couldn't find the menu and almost ordered from across town however I found the menu by 'other' means - price checking by phone is awkward and just wastes the phone time from other order calls. A local competitor is introducing on-line ordering; this may be worth exploring within the next 5 years as the younger generation eventually will run this city. If this was better a pre-order would have been submitted well in advance. 1A. Phone line often is busy... overhaul the website and then get a good voice mail message referring callers to the website. There are other options for dealing with the phone... 2. Walk-ins: I know some locals don't understand busy day high delays (i.e. a one hour wait), I do as I have done the big city life for the last decade before returning to Thunder Bay and a 1 hour wait is NOTHING on a named day/holiday, however there IS a way to properly state the delay without making the customer thinking orders are not being accepted. The way I was greeted caused me to flat out ask the order taker if they were willing to accepting new orders or not and that verbatim almost made me forget to the allergy modifications required. 3. Allergy accommodations may not be adhered to during peaks were the wait hits 1 hour or more. At least the staff did WARN me of this (and I know my family's personal risk tolerances) so that is good but the risk remains so as always buyer beware. In closing, I have never been disappointed with the food quality and safety for both eat-in and take out.

May 11, 2019
Always happy with the service and top notch food.

May 8, 2019
Excellent Buffet and great service.

Apr 4, 2019
Great buffet for a quick and easy lunch break, always fresh and tasty

May 9, 2019
Great service and delicious food

INDUSTRY BLOGS

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