Saturday night, food missing from the limited menu and your told after you order and pay. The food is below average at best and it’s prepared by people who don’t seem to care that someone is going to eat what they are preparing. How hard is it to put a chicken sandwich together, I wanted grilled with cheese but no grilled chicken and no cheese. They grab food with bare hands when there are gloves right in front of them. The employee slid the pizza from the carrier to the warmer oven pulling with his gloveless fingers. Good thing I didn’t order pizza. Order 393, July 14, 2018 if management cares. Then my Coke was 50% ice. Finally at the cinema room, no glasses we had to go on a 3D glasses hunt, cinema room 1 was filthy disgusting, I asked the ticket taker if they are planning to clean the room and she said they are supposed to. I guess today they left free popcorn all over the seats and garbage all over the floor to make us feel like we should have stayed home. I added a picture of the rooms cleaning procedures list to show how many times the room was cleaned that day. It costs over $120 for a family of 5 at the movies now a days but Cineplex doesn’t seem to care about anything but the bottom line. I think I’ll stay home next time and rent a movie. The only reason for 2 stars is the movie, Transylvania 3.
