Best Buy - Theater - Vaudreuil-Dorion, Québec - VerView
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Best Buy

Best Buy

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3.5 Google Review
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3090 Boulevard de la Gare, Vaudreuil-Dorion, Québec, J7V 0H1, Canada
(450) 455-8434 stores.bestbuy.ca/en-ca/qc/vaudreuil/3090-boul-de-la-gare
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Google Reviews

Refresh Reviews 3.5
Jul 30, 2018
This Best Buy is definitely not the peek of customer service. The staff needs more training, because they simply don't know how to handle serious cases. The supervisors/managers are no better. Back in May of 2017 I had a battery issue with my iPhone, and since it was still under warranty, I took it to Apple to get I fixed. Long story short I was told that my warranty had been over since May 2016, yet I purchased the phone itself in August 2016. It took me 4 DAYS to get in touch with a manager, who at first told me quick and clear that my phone wasn't used, even after having proof from Apple that the phone had been activated and linked in December 2015. I work in the customer service industry and calling a client a liar is by far the worst thing you can do. He had to call Apple himself to get told that y device was indeed used on the time of purchase. Definitely not a place I would recommend. I'll buy my next phone directly with Apple to save myself the trouble.
Aug 18, 2018
The employees were very kind and helpful. Many of them are well versed with the products and also the exact location of them in such a big store. We were in need of a hard disk encloser and couldn't find one in many of the stores but found one here, in Best Buy. A must stop place to quench your electronic hunt, you will find everything here.
Jul 10, 2018
Always good deals to find there. AMAZING customer service from Holy and the other cute girl with black hair. 😊👍On the floor, product knowledge is not at is peak. I can read the box myself guys thank you....🙄
May 12, 2018
This was the second time that I’ve been there when the staff just seemed not to know what was going on. Wanted to buy a floor model and had to go through four or five different people who all told me different things about the return policy. In the end one of the floor-clerks took the item to the back for an undisclosed reason. I decided it wasn’t worth it and decided to buy from somewhere else. Would not recommend to buy opened box from there.
Jun 12, 2018
Employees weren't super helpful but they had a good variety of stuff. If you know what you want then it's a good place to go.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm Today
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:9 am - 5 pm