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Château Beauvallon

Château Beauvallon

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4.4 Google Review
6385 Montée Ryan, Mont-Tremblant, Québec, J8E 1S5, Canada
(819) 681-6611 www.chateaubeauvallon.com
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Google Reviews

Refresh Reviews 4.4


Jun 30, 2018
Excellent Deal and Service offered by this nice 4+ stars hotel. Price are very reasonable which included free breakfast for everyone and free parking overnight. Room is big and clean and Breakfast are delicious. The location is very convenience as it only take 5 minutes to go to the tourist centre. Room also provided with a balcony with nice scenery and we can also see part of the lake. What can you get for a condo type resort room with two master bed rooms, kitchen and living room with firewall for only $200 including everything per night. In fact, this hotel should be rated 5 stars with all kind of facilities and good service. We will definitely go back next year to enjoy the luxury stay in this nice hotel again.

Aug 8, 2018
Overall, our experience at the hotel was OK. Let me state the positives first: The person answering the phone to handle my initial reservation was extremely friendly (thank you). The hotel staff were extremely friendly and cooperative (thanks staff!). The hotel provides really good bathroom supplies. The shuttle service to the village was great and extremely prompt. However, here are some few glitches: 1) We were supposed to check in at 4:00 p.m., our room wasn't ready until 4:45 p.m. (even though I clearly mentioned we had a baby that needs attention). After complaining however, they gave me a one hour late checkout in compensation (12 instead of 11). 2) The smell of the room as we went in wasn't too great. We had to call in someone to deodorize it and they actually came in right away with a spray to make it smell better. The smell however persisted until our checkout a couple of days later 3) On one night, the couch bed did not have a cover and we called at least three times to get a cover nobody showed up. Next morning I complained and it was sent immediately 4) The breakfast room was extremely busy and the breakfast was OK, I wouldn't say as expected. 5) The overall cleanliness of the rooms isn't great. You can tell immediately when you flip the curtain to find what seemed like a dead bug, or to flip a cushion to find a used sock from before! 6) My sons mentioned the pool was extremely turbid the first day .. as such we couldn't take our baby into the water. 7) We had to wash the utensils in the room .. were rather greasy and not too clean! 8) On the bill you will find some "peace and mind" charge (like 21 CAD) which after asking was like an insurance premium that you have to pay in case something wrong happened in the room. Plus you have to pay for the billiards in the game room. It was an OK experience, this was our fourth visit to the area. Not sure my family will let me book with this hotel again though.

Jul 27, 2018
This is our second stay at the Chateau however the service declined considerably from our last year stay. The Chateau needs to be a lot cleaner, rooms are dirty, our room 213 had a powerful spice smell on our arrival there is lots of dust and the whole hotel is dirty the carpet is awful full of stains and rips and very very dirty. In our 7 night stay the pool was always dirty the housekeeping was minimalist at best. Not everything was negative , the location is great , the outdoor ambiance is super and the shuttle service works well just wish they would care more about this once gorgeous hotel.I am sad to say but this would most likely be our last stay at the Chateau. Customer service needs to improve greatly as it ruins the experience.:(

Jul 9, 2018
The hotel is very nice and the staff is friendly. Except my experience was very unpleasant. We were staying in the room located above the recreational room. They gad guests playing pool and screaming until 1 o'clock in the morning. We were not able to sleep. Totally disrupted our night. We left comments at the front desk and the manager Never called us. Very disappointed!

Jun 25, 2018
Very friendly welcoming staff. The shuttle to and from the village works great. We had the 3 bedroom suite, it was so beautiful. Clean and beds were very comfortable. Nice balcony with patio furniture too.

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