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Sheraton Saint-Hyacinthe Hotel

Sheraton Saint-Hyacinthe Hotel

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4.0 Google Review
1315 Rue Daniel - Johnson O, Saint-Hyacinthe, Québec, J2S 8S4, Canada
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Refresh Reviews 4.0


Jun 10, 2018
I stayed here shortly after the hotel opened, about 1 week after the official grand opening. This Sheraton is spacious and clean, with really nice furnishings. The lobby has some great seating areas, and there is a nearby bar and business centre/lounge area. The young lady who checked me in was warm and polite, as well as bilingual. She offered to help me in English, but tolerated my request to practice my French! My 4th floor king room included a small couch and a chair. The bathroom has a separate shower/toilet area behind a sliding door. The decorations are modern but still very classy. I also checked out the gym, which has a decent selection of machines and free weights. See some photos I uploaded earlier. I slept very well in the comfortable bed. I didn't hear any noise, even on the 4th floor. All of the linens, covers and towels were of a good quality. I also ate at the attached restaurant, Zibo, and had excellent service and tasty food. I had hoped to check out the Club lounge, but the hotel is so new that the Club isn't yet opened. I wish I had known when I booked! Overall I highly recommend this hotel. My only negatives are that as a SPG gold member I did not receive a room upgrade from what I booked, despite there being upgraded rooms available, and despite asking. I also booked via the SPG app, but was not given the upgraded premium internet access that is a part of that process. Because my room was nice and I wasn't doing much work that needed the internet, these two things didn't really affect me on this visit. I also had an issue with a drunk patron of the restaurant, who tried to grope me, but this was handled really well by the restaurant manager. So, in summary, a very nice brand new hotel, well appointed, comfortable, and great service, and at a very reasonable price!

May 10, 2018
Hôtel luxueux. Chambres confortables et belles. On se croirait dans un château! Personnel poli et à l’écoute. Tout est WOW! Centre d’achats et restaurants accessibles directement de l’hôtel! Magnifique!

Aug 17, 2018
Très bel hôtel

Jun 20, 2018
Chambre très bien , neuve et grande . Courtoisie du personnel à travailler. Nourriture ordinaire .

Jun 3, 2018
J'ai pris une chambre et donné une pré-autorisation (228$) sur ma carte de crédit, dans la même soirée je me rends compte qu'une deuxième pré-autorisation à été chargé sur la même carte...il a fallu que j'insiste 2 fois pour que ça soit vérifié car ils me disaient que dans leur système tout était ok. Finalement ils se sont rendus compte qu'ils avaient utilisé mon numéro de carte pour un autre client de l'hôtel...Quel manque de sécurité incroyable! I took a room and gave a pre-authorization ($ 228) on my credit card, the same evening I realize that a second pre-authorization was taken on the same card ... they told me that in their system everything was ok. Eventually they realized that they had used my card number for another hotel guest ... What an incredible lack of security!

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