Get to the top of the directory by claiming your business!
WestJet

WestJet

Claim Business
1.0 Google Review
Nisku, Alberta, T0C 0V0, Canada
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 1.0


May 11, 2018
They emailed me to phone in and reserve my seat. I phoned in to reserve my seat. After spending over 25 minutes on the phone, I was told that it was going to cost me $58 to book my seat. I had to wait until 24 hours to book it for free. I'm OK with booking it 24 hours ahead of time. My beef is that they didn't tell me in the email that it would cost $58, so I wasted 25 minutes of my life only to tell them no thanks. Furthermore, it cost them about 10 minutes of their staff time (15 minutes I was on hold) to deal with this. Something so simple had to become complicated and time wasting. It didn't have to be that way.

Apr 16, 2018
With all IT and intelligence at their command, charging poor passengers with such hefty tickets prices( courtesy, no competitor, except Air Canada), I failed to understand, why I have to cool my heels in this barn-Cowshed type local air port at Calgary (YEC)for my onward flight to Edmonton, for full Four HOURS. I booked my flights with West Jet, from San Diego to Edmonton. I landed here at 17;08 and my connecting flight to Edmonton was booked at 2100 Hrs. Booking was done almost three months in advance. And 1:00 hours should have been sufficient for transfer within airport. ( In worst case of missing my flight by whiskers, I would have been accommodated in any of the next flights) Why couldn’t West Jet book me on 1800 YYEC TO YEFG flight? I asked the officer on boarding desk duty, and he told me that there ARE a few seats available but he can’t help?? What type of poor seat passengers and flights management??

Apr 8, 2018
Spent over 10 000 on flights last year and never got upgraded status to silver. Had to call, to get them to look. Finally got upgraded. Spent even more this year and never got upgraded again. Even though i followed all there quantifying flight emails. On hold for 45 mins friday and was hung up on this week... just got off phone and no help... Now the rewards people today said : Now west jet rewards is telling me to go through whole year and narrow down any missing points or qualifing flights. They cant even do there job! Making air canada look good!

Jul 20, 2017
They have a new policy (to me anyway) regarding online services for customers of Travel Agents. I could only see basic information and when I clicked on the couple clickable things it came back telling me that service was not available to people who booked with an agent. I contacted Westjet and the lady did add the need for a wheelchair to my booking but told me I could only pay on line for baggage 24 hours before my flight and would have to check in and select my seats at the Airport. Not so good for handicapped seniors who like to use Airmiles and get gift cards from their children. Not sure what I'll do if I can't get an aisle seat, just express concern about being able to get out of my seat by myself I guess.

Jan 7, 2018
Never ever use this airline, long story short, I had a flight cancelled and they told me to book another flight and they would refund the amount, then they refusedbto refund it. Worst experience ever with an airline. Very sad

INDUSTRY BLOGS

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords