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WestJet

WestJet

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4.0 Google Review
22 Aerial Pl NE, Calgary, Alberta, T2E 3J1, Canada
(888) 937-8538 www.westjet.com
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Refresh Reviews 4.0


Jun 11, 2018
Easily found with the help of google maps. What an awesome structure, it is like a huge sculpture. Corporate offices of WestJet, I was very fortunate to attend a function here. The solarium is well lit, with a Starbucks shop on site. The staff are friendly (everyone says Hi) and willing to help if you are in need. Everyone smiles! Seems to be a great place to work.

Apr 12, 2018
Always friendly and helpful. I recently needed to fix a ticketing issue that was my own fault. They were quick and efficient and friendly. I’ve never had an issue on the phone, at the airport at the gate or on the plane. HINT: if you don’t know... when you fly plus seating as a booking or upgrade you don’t only get more legroom but food and drinks are included. My kids call it buffet seating on a plane. EXTRA HINT: if there is a longer hold time (it tells you approximate wait time), you can have them call you back instead of waiting on hold.

Jun 8, 2018
Not even a year ago my dad had purchased my brother a plane ticket to visit my grandparents. Things changed and my brother wasn't able to make it, so my dad cancelled the flight and got a credit. My dad goes to book a flight for my grandmother and asks to use it, they say it can only be used for the same name as the first flight. My brother just passed away, and they still wouldn't do anything. I understand the policy, but in cases like this I would expect an exception. Definitely won't be choosing west jet for this reason, no compassion from them whatsoever during such a difficult time.

Aug 19, 2018
Best airline I have travelled, I cringe when I have to fly another airline. Keep it up WestJet, little airline that could.

Aug 4, 2018
Had flights booked with westjet for 4 months. Westjet cancelled our original flight, delayed 3 more flights. We missed opening hours of National Car Rental. Missed our family reunion we had planned for 2 years I will never fly with Westjet again. Even if it is most affordable.

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