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WestJet Cargo

WestJet Cargo

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30440 Liberator Ave #7, Abbotsford, British Columbia, V2T 6H5, Canada
(866) 952-2746 www.westjet.com
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Jul 30, 2018
The cargo service at Abbotsford airport is far less than acceptable. Having used Westjet Cargo multiple times recently, each time I had to wait at the Cargo counter for over 1 hour before someone would come out front. Several airport employees walk by and let you know the cargo staff will be out soon as they are just "working a plane". If this happened once it would be acceptable, however it happened several times to me, and apparently very frequently for other customers that were waiting as well. There should be someone up front that can accept cargo at all times!

Nov 4, 2017
If I could give a lower score than 1 star, I absolutely would. My wife, daughter and I took a trip recently with WestJet, and on the return flight home, our stroller was damaged. We didn't use the stroller right away, nor did we check it for damages. 9 days after returning we went to use it and realizeded it was damaged and broken. My wife called to report it and was told that WestJet makes zero exceptions past the 7 days and there was nothing they could do. I called back and spoke with Melissa at head office, who must love telling people bad news, because it was clear she did not care about our story. Melissa told me that it had to be an extreme circumstance for them to make an exception. I said, does not being able to afford a new stroller count? She said no and there was no one else I could speak with. Melissa, I truly hope that the people of this world show you more care and kindness than you showed me today. I also wish you a Merry Christmas and hope that one day, you can care for the people who call in to tell you their story. Thanks for listening. Jeff O'Brien

INDUSTRY BLOGS

The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

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A Whiskey Journey: From Water Source to Distillery

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Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

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Grain Games: The Whisky Character Playground

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Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

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Whiskeys of the World: Types and Distinctions

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Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

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The Grain Game: How Grains Shape the Soul of Whiskey

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Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

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The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

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The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

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Opening Hours

Mon:5 am - 10 pm
Tue:5 am - 10 pm
Wed:5 am - 10 pm
Thu:3 pm - 10 pm Open Today
Fri:5 am - 10 pm
Sat:5 am - 10:45 am

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