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Helijet International

Helijet International

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4.3 Google Review
79 Dallas Rd, Victoria, British Columbia, V8V 1A2, Canada
(800) 665-4354 www.helijet.com
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Google Reviews

Refresh Reviews 4.3


Mar 12, 2018
Great way to get to Vancouver quickly. Great service. Fast. Comfortable. Super clean. A couple of tips/considerations that may help: - kids under 12 fly free with an adult ticket (1:1) - parking is free - lots of tasty snacks - wine/beer is free (afternoon flights, and if that’s your thing) - if you can plan your trip around their “off peak” times, the cost is significantly less. - you only need to be 20 minutes early. - vs. the ferry, the flights land in downtown Vancouver instead of 45+ minutes away in Tsawwassen. Couple this with a 35 minute crossing time instead of a 1.35 hour crossing time and it’s a compelling value.

Jun 3, 2018
One of the worst customer service I have experienced ever. A friend and I were flying standby and it took us about 40mins to walk there from downtown and when we got there Jackie, the customer service agent, told us we couldn't get on the flight because we were underdressed. We told her we had no other clothes on us besides the one we were wearing. We asked if she can let this slip just this once so we'll know for next time, but she was having none of that and shut us down. We flew with them before one time wearing the same thing and there were no problems and for some reason she even said, "I'm telling you now from this day forward you will need to dress business casual before getting on a flight." Then we made the argument why was this not told to us when we were on the phone asking them if there was space? She said it wasn't her fault and it was the other person's. She said it was "policy" that you need to be buisness casual, when clearly the company was not consistent on following their own policies. Then we had to walk another 40mins back downtown to take Harbour Air. If you don't mind spenting a little bit more money, but having BETTER customer service and you value your time just go to Harbour Air and not waste your valuable time with Helijet.

Sep 29, 2017
Great customer service. Very professional. They helped make a very memorable day on a trip from Nanaimo to Vancouver for my daughter and I. I will continue to use Helijet in the future.

Dec 5, 2017
Great customer service and if you are in a hurry the only way to go between Victoria and Vancouver.

Sep 5, 2016
If you want to get to Vancouver FAST this is the place you will leave from. The coffe is free and the staff are always very friendly and helpful.

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Opening Hours

Mon:7 am - 7:30 pm
Tue:7 am - 7:30 pm
Wed:7 am - 7:30 pm
Thu:7 am - 7:30 pm
Fri:7 am - 7:30 pm
Sat:7:30 am - 6:30 pm Today