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United Airlines

United Airlines

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1.7 Google Review
1000 Airport Pkwy, Ottawa, Ontario, K1V 9B4, Canada
(800) 241-6522 www.united.com
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Jun 22, 2018
My friend had a flight tonight and to Montreal. He was leaving Buffalo and had to go to Washington Dulles to transfer and go to Montreal. The plane he was taking left Washington Dulles and went to Buffalo before going back to Washington Dulles. The first flight got delayed for almost 2 hours and my friend missed the plane to go at Montreal. He asked to all the staff from United airlines and nobody tried to help him. It's the worst airline company I have ever seen. Doesn't care about their customers. I will never but never go with them and I hope no one will. Very bad experience. Very frustrating. I hope my friend will get a compensation and a hotel room for it.

May 12, 2017
I have to post this because the airlines are always getting a bad rap when in reality they do a remarkable job 99% of the time. I arrived to the airport really early and went to check my bag. I figured I would get some work done while I waited. When Ana D. (Woman at check in) saw my departure time she asked me if I would want to get home earlier. I of course said yes and she booked me on a flight getting me home 3 hours early. For those that travel a lot you can understand how extremely nice this is especially on a Friday evening when you've been gone all week. SO THANK YOU ANA D. with UNITED AIRLINES! And you can bet I am writing her bosses to inform them of her great customer service.

Jan 8, 2018
Terrible customer service..its an absolute joke really

Jul 13, 2017
Sucks badly the service is horrible

Jan 7, 2015
Worst Airline Ever!!! Never flying with them again!! Worst customer's service, worst flights, always delayed or canceled. They dont mind keeping me at the airport for 2 whole days.

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Mon:4 am - 5:30 pm
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