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Hertz

Hertz

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3.4 Google Review
803 Great Northern Rd, Sault Ste. Marie, Ontario, P6B 0B8, Canada
(705) 575-1886 www.hertz.com
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Google Reviews

Refresh Reviews 3.4


Feb 8, 2019
Great selection of new vehicles, all offering roadside assistance. They offer pickup and drop off services too!

Mar 8, 2019
Not a real Hertz, it's inside Northside Toyota, one of the most vile businesses to deal with ever. I didn't even get past the girl on the phone, who was obviously plucked from the trashbin of Northside Toyota employees, Bobby or something, went on a fear mongering rant about how the car "doesn't leave the lot" unless I prove that I have car rental insurance with my policy, like some kind of mafia talk, which I said I'd look into (I do, as well as on my credit card too) but that didn't stop her from banging on about a whole $20 a day that I might have to pay for insurance. I use $20 bills for firestarter, I could care less - but I actually had to hang up the phone while she was still ranting. How do these people get jobs? How are they not fired? Hertz is an upscale rental agency and I've used them all over the world but somehow Sault Ste Marie manages to completely destroy their reputation. Considering the apparent scam they seemed to pull with someone else and a cracked bumper, I'm glad I dodged a bullet and avoided these heavy handed oafs. Perhaps I'm being too harsh, did they just have another incident with another customer? But why do I have to endure the result of someone else's behaviour? Life is too short to put up with rude nonsense.

Feb 6, 2019
This location is owned by northside auto group. My VW was in for a warranty claim, and because Northside vw had no vehicles for me to use as a loaner, they arranged for me to use a rental, which they paid for. When I picked up the vehicle, it was covered in ice. We did a 10 second walk around of the vehicle and I took the rental. The next day when I returned it, no walk around was performed with me. I went home. The next day after that I got a call claiming that the vehicle was damaged, due to a cracked bumper, and I was forced to pay for the damages. I did not hit anything, however I have no proof that I did not damage the vehicle either. I have heard stories of how the owners of Northside have set people up before. I am unsure if this is what has happened to me but I wouldn't be surprised. I will never step foot in this rental place and dealership again and I recommend that you do the same.

Feb 8, 2019

Feb 6, 2019

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Opening Hours

Mon:7:30 am - 6 pm
Tue:7:30 am - 6 pm
Wed:7:30 am - 6 pm
Thu:7:30 am - 6 pm
Fri:7:30 am - 6 pm