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Le Bonne Entente

Le Bonne Entente

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4.4 Google Review
3400 Ch Ste-Foy, Québec, Québec, G1X 1S6, Canada
(800) 463-4390 www.lebonneentente.com
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Google Reviews

Refresh Reviews 4.4


Jul 25, 2018
One of the best hotels in Canada. I have been in 100s of hotels and they have the best service. My wife and I were here for a visit and they bent over backwards to help us. She had recent hurt her knee and they gave a wheel chair to use the 3 days we were here. Their shuttle service was just amazing ... thank you Domenic. The concierge service was great also...giving us great recommendations for restaurants and places downtown to visit...thank you Christine. All of the hotel staff are friendly. The pool and hot tub were great and they served drinks . MUST VISIT!!! Lynn and David

Jun 11, 2018
Hotel was very clean and spacious, loved the therapeutic bathtub in our room which had air jets to massage. They even gave you a packet of bubble bath to enjoy. Finding a Nespresso machine in our room was a delicious surprise. The pool was unfortunately closed due to a sudden temperature drop, and the hot tub is much smaller in person then what it seems in its photos. You also have to walk through the entire hotel to get it the pool area, and it was actually a bit of a maze to find the pool area at all. Over all I would say don’t book if you want a pool or spa (as the prices at the spa are very expensive) but the rooms are great.

Jul 24, 2018
It is a beautiful hotel, the staff were nice and the room was clean. If there is an elevator I never found it so access to upper floors required me to take all luggage up and down the stairs. Before you book find out all the additional charges that will be added on. These charges almost doubled the quoted rate so be aware! For example parking @ $15 per day, resort fees etc. plus the taxes which is close to 20%.

Aug 16, 2018
Very nice hotel, very friendly staff, and great food and service. I wish their shuttle run more frequently. Right now, you need to reserve and identify what time to take it and what time you will be back! I think they should run more than one to satisfy every customer. No point to be far from all the actions, and you don't have this available for all your customers! It still a great hotel, and I definitely recommend it to everyone. We used Uber instead of their limited shuttle, which was not a big deal.

Aug 22, 2018
I would have rated a five star review because I love this place, but they advertise a great concierge, but they are never available. I tried several times over three days and the concierge was either not at the inn or not available. Also, there was always dirty linen sitting outside our door which was a bit of an eye sore since we were near ghe service staff room. Otherwise our stay was amazing. The staff we did see was great. They gave us a personal tour and gave us a nice bottle of wine, truffles, and personally written card for our anniversary. We enjoyed the days on site in the jacuzzi and pool and we also visited game area. They have a rest area outside with hammocks as well. Free $15 drink voucher each day, free slushies, and more.

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