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Oil Country Towing

Oil Country Towing

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5.0 1 review
11480 156 St NW, Edmonton, Alberta, T5M 3N2, Canada
(780) 433-1242 www.oilcountrytowing.com
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Jan 3, 2019
We had our car not start and park and fly Jan 1st coming home from our vacation, service was so good and quick, We had Nick which was a very well mannered gentlemen, he was efficient and very likeable, he made out night a little brighter, we will use this company again anytime..Keep up the good work Nick..

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Jun 18, 2019
By far the most courteous and professional towing company I have ever called. Highly recommend for anything you need. All staff is very friendly and helpful, not to mention great prices!!

Feb 9, 2019
Fantastic company! Highly recommend. Big help trying to get our truck going plus outstanding customer service from the team. Best experience with a towing company I've had in years. Keep up the good work you guys! If we ever have trouble again, we know who to call.

Mar 28, 2019
Had a accident on March 5th, after waiting hours for the cops to show up to write a report, I was pleasantly surprised with how fast Oil Country Towing responded to my call. It maybe took them 15 minutes to get two tow trucks to us and tow both of our cars. The operators were super kind and helpful. Also the owner is really cute, and has fantastic hair!

Jul 18, 2019
I feel I need to comment on this business as i feel the public should know before even considering this place. Working the nightshift I received a call from my wife that my car was towed as she had received a car from my daughter that was very upset and in tears. My daughter parked at the parking lot at 11:15 pm that was used for the grocery store and numerous businesses around. She did notice tow trucks sitting in the parking lot but did not think anything of it. Unfortunately she did not read the signs saying no parking after businesses closed. Basically this parking lot empty after hours was not a inconvenience to the businesses with my car parked in this location for 15 minutes. Ironically during business hours my family has used this save on and nail place Vos numerous times in the past. My daughter did not think anything of it. In fact these tow trucks sitting in the parking lot could of warned her that this parking lot is closed after hours. Believe me I lectured her after this incident but I now realize she didn't think she was doing anything wrong because she has used this parking lot numerous times to conduct business. She called imperial parking that was the contact info on sign. They had no info about my car and have not requested it to be towed but they gave info to contact oil country towing. My daughter called oil country towing and was told they towed her car. She was driven by oil country towing to the car. She was charged 89 dollars for the parking ticket and 200 hundred dollars for towing. My car which is a 2018 honda civic sport touring is quite low to the ground and is a front wheel drive. I bought this car brand new and took great pride in taking care of it. My wife called me on nightshift telling me that the car was towed just gave me the most sick feeling to my stomach. I told her to check front and back as I just had a feeling damage was done. Yes I was right they scratched up the bottom of my bumper In the front. My wife called the oil tow country definitely with a heavy voice stating the damage done. The lady hung up on my wife. I came home from the nightshift and checked the car and found numerous scratches on my lower part of the bumper. I called oil tow country and definitely was upset. She said she would hang up if I did not calm down. I finally calmed down and she arranged for me to meet with the manager. That same day I met with the manager and he started to take pictures He also said I have no idea about towing which upset me even more. He said this statement numerous times as i know now why he did it.They did not have the truck of course on site that towed my vehicle but had a similar truck on location. I requested since I know nothing about towing if you can use the truck on site and show me how you hooked up my car. They refused to show me a demonstration. Don't you think this would be away of them to show there innocense and no liability. After he refused to show me a demonstration of how they hooked up my car I of course was steaming mad. He then said I am not dealing with this anymore because of my attitude. You can see what his plan really was all along. I have looked at my options. First option is oil tow country to repair but we all know this is not happening. Option 2 is my insurance. My third option is legal action. Fourth option is I repair it. Still looking at the three options . In conclusion I know this is a long review but I fell this needs to be shared with the public. Oil country towing said they only tow if impark request it but we know that's a lie. When my daughter called impark, they did not call in to tow my car at 11:15pm. What is happening are these predatores oil country towing are sitting in these parking lots late at night. All they had to do was put a ticket on my car and not try moving it and damaging it. But of course I estimate this is probably 90 percent of how oil country makes there money. Too all the dad's please educate your daughters and sons on how these parking lots work and please reconsider on using oil country towing!

Feb 3, 2019
One of my best experiences with a towing company ever! Great, timely service, and a cost-effectiveness you can't beat. I needed help twice in one day and they were there right away with efficient and knowledgeable service. Highly recommend! Thanks, Kalin!

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