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Jays Towing Service

Jays Towing Service

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4.7 Google Review
7710 Yellowhead Trail, Edmonton, Alberta, T5B 1G3, Canada
(780) 478-0394 www.jaystowing.ca
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Google Reviews

Refresh Reviews 4.7


Aug 10, 2018
Called yesterday to have my tool box moved today. They were very quick and accommodating, asked what time would work for me to move it. Jim came out today to move it and he was extremely professional and experienced. I was worried because he's hauling my livelihood but was confident after meeting him. Jim had great customer service helped me put my box were it needed to go, wasn't in a rush took his time and made sure I was happy. Would def recommend him to anyone

Aug 12, 2018
Called today to get a van towed and they were awesome! Friendly dispatcher, she was polite and was able to give me all the info I needed. Shane came out with the deck truck and loaded it up in no time. I will definitely call them again next time I need a tow.

Jul 24, 2018
Called them yesterday for a tow truck because my truck stopped working. Waited for almost 2 hours for them to arrive and heard nothing back. the receptionist didn't handle the situation in a very professional way so I left a pretty long review as to why I was upset with the situation leaving me stranded and waiting the whole time for them to arrive. I was told that they called me but i did not receive anything at all in regards to any type of communication from them at that time. Jeff was kind enough to get back to me by calling me and explaining the whole situation the following day regarding as to what has happened the day before. I know business can sometimes get out of hand on a busy day but communication is key. Definitely needs work on that with the receptionists in regards to customer service and satisfaction. Jeff handled it in a very professional way by following up with me the next day and he promised me that this will not happen again. I will give you guys another chance in the future based off reviews I've heard from other customers. I could very well fall onto that small percentage of unforeseen circumstances in businesses and I understand that but definitely needs work on the communication area between customers. I'll take your word for it Jeff that what happened yesterday will never happen again not just to me but other customers as well.

Aug 14, 2018
Great experience today with Jay’s Towing. Our vehicle broke down 2 hours out of Edmonton and we were stranded in Mannville for hours. After calling many tow trucks, and none of them willing to pick us up, Jay’s Towing did all they could in order to get us to Edmonton safely with our vehicle. Shane (our driver) was incredibly friendly, easy to talk to and over all made the experience very comfortable. We had a very stressful day and were extremely thankful that we had a driver like Shane to cheer us up!!

Jun 6, 2018
Car broke down and I called Jays towing and they were their in less then an hour! Tow truck drive was very pleasant. Thank you Shane Fischer for the quick service and your kindness. I give 5 stars to this company and recommend highly to all you people out there to call Jays Towing if ya need a tow.

INDUSTRY BLOGS

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Opening Hours

Mon:7 am - 9 pm
Tue:7 am - 9 pm
Wed:7 am - 9 pm
Thu:7 am - 9 pm
Fri:7 am - 9 pm
Sat:8 am - 6 pm

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